Windsor Atrium

Nursing Home · Harlingen, TX

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number676125

Contact & location

1814 Atrium Place DR
Harlingen, TX 78550
Cameron County
Phone
(956) 230-2300
ZIP code
78550 – all care providers

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Facility details

Certified beds
120
Residents per day
94.3 (79% occupied)
Ownership
For profit - Limited Liability company
Legal name
Starr County Hospital District
Chain
Wellsential Health (67 facilities, avg 2.7★)
Medicare certified since
February 1, 2007
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.55 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.25 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.17 (state 0.95 · U.S. 0.86)
Nurse aides
2.13 (state 2.00 · U.S. 2.32)
Weekend total
3.13 (state 2.98 · U.S. 3.42)
Nursing staff turnover
40.2 (state 55.3 · U.S. 45.8)%
RN turnover
55.6 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 29, 2025
Health deficiencies (last cycle)
17.0 (state 9.3 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
37 health · 3 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-08 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-09
2026-05-08 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-09
2025-12-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-10
2025-12-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-10
2025-12-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-10
2025-08-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2025-08-30
2025-08-29 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-08-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-30
2025-06-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-06-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-22
2024-08-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-18
2024-07-25 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-06-27 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-03-15
2024-06-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-03-15
2024-06-27 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-06-27 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-06-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-06-27 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-05-09 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-05-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2023-04-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-21
2023-04-06 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-21
2023-04-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-21
2023-04-06 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-21
2023-04-06 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-21
2023-04-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-21
2023-04-06 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-21
2023-04-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-21

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $23,154 in fines.

DateTypeAmount
2025-08-29Fine$8,457
2024-06-27Fine$14,697

Ownership & management

NameRoleSince
Starr County Hospital District (organization)5%+ Direct Ownership Interest · 100%
1814 Atrium Place Drive LLC (organization)Administrator · NOT APPLICABLE
Campos, Michael (individual)Administrator · NOT APPLICABLE
Castillo, Crisoforo (individual)Administrator · NOT APPLICABLE
Dekowski, Donovan (individual)Administrator · NOT APPLICABLE
Lucio, Delma (individual)Administrator · NOT APPLICABLE
Regency Ihs Clinical Consulting, LLC (organization)Administrator · NOT APPLICABLE
Regency Ihs Master Tenant LLC (organization)Administrator · NOT APPLICABLE
Regency Ihs of Windsor Atrium LLC (organization)Administrator · NOT APPLICABLE
Regency Ihs Rehab LLC (organization)Administrator · NOT APPLICABLE
Regency Integrated Health Services LLC (organization)Administrator · NOT APPLICABLE
Reynoso, Luis (individual)Administrator · NOT APPLICABLE
Starr County Hospital District (organization)Administrator · NOT APPLICABLE
Munoz, Thalia (individual)Corporate Officer · NOT APPLICABLE
Regency Ihs of Windsor Atrium LLC (organization)Direct Ownership Interest · NOT APPLICABLE
DWD TX Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Jack and Nancy Dwyer Workforce Development Center INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Reg HG Opco 1, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Reg HG Opco LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Reg Operator Holdco LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Regency Integrated Health Services LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Regency Texas Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Baird, Daniel (individual)Managing Control - Governing Body · NOT APPLICABLE
Clapp, Barbara (individual)Managing Control - Governing Body · NOT APPLICABLE
Cortese, Daren (individual)Managing Control - Governing Body · NOT APPLICABLE
Gibson, Patricia (individual)Managing Control - Governing Body · NOT APPLICABLE
Guerra, Adrian (individual)Managing Control - Governing Body · NOT APPLICABLE
Mandelbaum, Elliot (individual)Managing Control - Governing Body · NOT APPLICABLE
Munoz, Thalia (individual)Managing Control - Governing Body · NOT APPLICABLE
Pena, Elisa (individual)Managing Control - Governing Body · NOT APPLICABLE
Salinas, Arcadio (individual)Managing Control - Governing Body · NOT APPLICABLE
Campos, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Dekowski, Donovan (individual)Operational/managerial Control · NOT APPLICABLE
Regency Ihs of Windsor Atrium LLC (organization)Operational/managerial Control · NOT APPLICABLE
Regency Integrated Health Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Starr County Hospital District (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Windsor Atrium?

Windsor Atrium has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Windsor Atrium have?

It has 120 certified beds and cares for about 94 residents per day.

Has Windsor Atrium been fined?

Yes. CMS lists 2 penalties totaling $23,154 in the last three years.

Who owns Windsor Atrium?

It is part of Wellsential Health and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Windsor Atrium?

(956) 230-2300. The facility is located at 1814 Atrium Place DR, Harlingen, TX 78550.

Other nursing homes in Harlingen

Compare all nursing homes in Harlingen, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.