Will-O-Bell
Nursing Home · Bartlett, TX
CMS certification number676026
Contact & location
412 N. DaltonBartlett, TX 76511
Bell County
- Phone
- (254) 527-3371
- ZIP code
- 76511 – all care providers
Facility details
- Certified beds
- 90
- Residents per day
- 73.1 (81% occupied)
- Ownership
- Government - Hospital district
- Legal name
- Chambers County Public Hospital District No. 1
- Chain
- Chambers County Public Hospital District No. 1 (7 facilities, avg 3.0★)
- Medicare certified since
- July 19, 2004
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.29 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.23 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 0.74 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.32 (state 2.00 · U.S. 2.32)
- Weekend total
- 2.77 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 38.7 (state 55.3 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 14, 2026
- Health deficiencies (last cycle)
- 3.0 (state 9.3 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 29 health · 18 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-14 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-10 |
| 2026-05-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-10 |
| 2026-05-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-10 |
| 2025-07-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-11 |
| 2025-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-27 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-27 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2024-08-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-04-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-24 |
| 2024-02-09 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-09 |
| 2024-02-09 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-25 |
| 2024-02-09 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. F0941 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. F0942 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. F0945 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Provide training in compliance and ethics. F0946 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-09 |
| 2024-02-09 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-09 |
| 2024-02-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-09 |
| 2024-02-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-09 |
| 2023-10-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-02 |
| 2023-10-09 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-02 |
| 2023-10-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,279 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-10-09 | Fine | $8,279 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Brown, Geraldine (individual) | Corporate Director · NOT APPLICABLE | |
| Cooper, Kimberly (individual) | Corporate Director · NOT APPLICABLE | |
| Emmons, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Legg, Stephen (individual) | Corporate Director · NOT APPLICABLE | |
| Newton, Elizabeth (individual) | Corporate Director · NOT APPLICABLE | |
| Tinnerman, Linda (individual) | Corporate Director · NOT APPLICABLE | |
| Turner, Leslie (individual) | Corporate Director · NOT APPLICABLE | |
| Brant, Penny (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Chambers County Public Hospital District No. 1 (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Goodnight, Larry (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smalley, Jerry (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Steglich, Timothy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Voight, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| White, Linda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wob Facility Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Brant, Penny (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Will-O-Bell?
Will-O-Bell has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Will-O-Bell have?
It has 90 certified beds and cares for about 73 residents per day.
Has Will-O-Bell been fined?
Yes. CMS lists 1 penalty totaling $8,279 in the last three years.
Who owns Will-O-Bell?
It is part of Chambers County Public Hospital District No. 1 and is classified as government - hospital district. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Will-O-Bell?
(254) 527-3371. The facility is located at 412 N. Dalton, Bartlett, TX 76511.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.