Willow Rehab & Nursing

Nursing Home · Kilgore, TX

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number676007

Contact & location

1901 Whippoorwill
Kilgore, TX 75662
Gregg County
Phone
(903) 983-7775
ZIP code
75662 – all care providers

Open in Google Maps

Facility details

Certified beds
118
Residents per day
93.4 (79% occupied)
Ownership
For profit - Limited Liability company
Legal name
Hamilton County Hospital District
Chain
Advanced Healthcare Solutions (28 facilities, avg 2.9★)
Medicare certified since
March 3, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.16 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.30 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.83 (state 0.95 · U.S. 0.86)
Nurse aides
2.03 (state 2.00 · U.S. 2.32)
Weekend total
2.81 (state 2.98 · U.S. 3.42)
Nursing staff turnover
43.8 (state 55.3 · U.S. 45.8)%
RN turnover
44.4 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 1, 2026
Health deficiencies (last cycle)
5.0 (state 9.3 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
33 health · 8 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-06
2026-04-01 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-06
2026-04-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-06
2026-04-01 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-06
2026-04-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-06
2025-06-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-06-30
2025-01-30 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2025-01-30 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-28
2024-12-12 Prepare residents for a safe transfer or discharge from the nursing home.
F0624 · Resident Rights Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2024-12-13
2024-12-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-12-13
2023-12-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-12-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-11
2023-10-16 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-16 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $219,229 in fines.

DateTypeAmount
2025-06-13Fine$17,345
2024-12-12Fine$201,884

Ownership & management

NameRoleSince
Faulkner, Garrel (individual)Administrator · NOT APPLICABLE
Gold TX Trust (organization)Administrator · NOT APPLICABLE
Jensen, Kevin (individual)Administrator · NOT APPLICABLE
Red Brass Holdco LLC (organization)Administrator · NOT APPLICABLE
Silver TX Trust (organization)Administrator · NOT APPLICABLE
Willow HC LLC (organization)Administrator · NOT APPLICABLE
Hooper, Grady (individual)Corporate Officer · NOT APPLICABLE
Scheiner, Eliezer (individual)Operational/managerial Control · NOT APPLICABLE
Silberstein, Ari (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Willow Rehab & Nursing?

Willow Rehab & Nursing has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Willow Rehab & Nursing have?

It has 118 certified beds and cares for about 93 residents per day.

Has Willow Rehab & Nursing been fined?

Yes. CMS lists 2 penalties totaling $219,229 in the last three years.

Who owns Willow Rehab & Nursing?

It is part of Advanced Healthcare Solutions and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willow Rehab & Nursing?

(903) 983-7775. The facility is located at 1901 Whippoorwill, Kilgore, TX 75662.

Other nursing homes in Kilgore

Compare all nursing homes in Kilgore, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.