Harker Heights Nursing & Rehabilitation

Nursing Home · Harker Heights, TX

CMS overall rating 1/5 For profit - Corporation

CMS certification number675909

Contact & location

415 Indian Oaks Dr
Harker Heights, TX 76548
Bell County
Phone
(254) 699-5051
ZIP code
76548 – all care providers

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Facility details

Certified beds
199
Residents per day
136.9 (69% occupied)
Ownership
For profit - Corporation
Legal name
Uvalde County Hospital Authority
Chain
Touchstone Communities (25 facilities, avg 2.9★)
Medicare certified since
March 11, 2002
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.6
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.40 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.42 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.66 (state 0.95 · U.S. 0.86)
Nurse aides
2.33 (state 2.00 · U.S. 2.32)
Weekend total
3.09 (state 2.98 · U.S. 3.42)
Nursing staff turnover
55.9 (state 55.3 · U.S. 45.8)%
RN turnover
56.3 (state 54.6 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
April 16, 2026
Health deficiencies (last cycle)
14.0 (state 9.3 · U.S. 9.3)
From complaints
8
Citations on record (3 years)
49 health · 10 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-12
2026-06-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-12
2026-05-17 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-18
2026-04-16 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-16 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-16 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-16 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-03-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-27
2026-02-28 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-02
2025-11-18 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-20
2025-09-16 Have policies on smoking.
F0926 · Environmental Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-17
2025-08-11 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-12
2025-07-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-07
2025-07-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-07
2025-02-14 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2025-02-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2025-02-10
2025-02-07 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-07 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-07 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-07 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-10
2025-02-03 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-05 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2024-12-06
2024-12-05 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-12-06
2024-12-05 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-06
2024-10-29 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-31
2024-10-29 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-31
2024-10-29 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-31
2023-12-29 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-29 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2023-12-13
2023-12-13 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-14
2023-12-13 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-14
2023-10-26 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-09-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-01 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $64,760 in fines.

DateTypeAmount
2025-02-07Fine$12,441
2024-12-05Fine$52,319

Ownership & management

NameRoleSince
Keybank National Association (organization)5%+ Mortgage Interest · NOT APPLICABLE
International Bank of Commerce (organization)5%+ Security Interest · NOT APPLICABLE
Aegis Therapies, INC. (organization)Administrator · NOT APPLICABLE
Alamo Advisors LP (organization)Administrator · NOT APPLICABLE
Boening, Christopher (individual)Administrator · NOT APPLICABLE
Campbell, Leslie (individual)Administrator · NOT APPLICABLE
Carvajal Pharmacy LTC (organization)Administrator · NOT APPLICABLE
Castillo, Lynnea (individual)Administrator · NOT APPLICABLE
Fellbaum 2023 Descendants Trust (organization)Administrator · NOT APPLICABLE
Garcia, Leonardo (individual)Administrator · NOT APPLICABLE
H-C Associates, LTD. (organization)Administrator · NOT APPLICABLE
Healthcare Investments - Killeen LLC (organization)Administrator · NOT APPLICABLE
Healthcare Services Group INC (organization)Administrator · NOT APPLICABLE
Jan Studer 2023 Spousal Trust (organization)Administrator · NOT APPLICABLE
Kelly Fellbaum 2023 Spousal Trust (organization)Administrator · NOT APPLICABLE
Perez, Elizabeth (individual)Administrator · NOT APPLICABLE
Plante & Moran Pllc (organization)Administrator · NOT APPLICABLE
Sehlke, Bryon (individual)Administrator · NOT APPLICABLE
Stone, Diana (individual)Administrator · NOT APPLICABLE
Studer 2023 Descendants Trust (organization)Administrator · NOT APPLICABLE
The Bryon and Rena Sehlke Living Trust (organization)Administrator · NOT APPLICABLE
Touchstone Communities INC (organization)Administrator · NOT APPLICABLE
Touchstone Strategies - Harker Heights LLC (organization)Administrator · NOT APPLICABLE
Trident Health Services INC (organization)Administrator · NOT APPLICABLE
Zurovec, Darrell (individual)Administrator · NOT APPLICABLE
Apolinar, Adam (individual)Corporate Officer · NOT APPLICABLE
Fellbaum, Ernest (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Fellbaum, Kelly (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Studer, Laura (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Studer, Stanley (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Boening, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Campbell, Leslie (individual)Operational/managerial Control · NOT APPLICABLE
Castillo, Lynnea (individual)Operational/managerial Control · NOT APPLICABLE
Garcia, Leonardo (individual)Operational/managerial Control · NOT APPLICABLE
Perez, Elizabeth (individual)Operational/managerial Control · NOT APPLICABLE
Sehlke, Bryon (individual)Operational/managerial Control · NOT APPLICABLE
Touchstone Strategies - Harker Heights LLC (organization)Operational/managerial Control · NOT APPLICABLE
Zurovec, Darrell (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Harker Heights Nursing & Rehabilitation?

Harker Heights Nursing & Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Harker Heights Nursing & Rehabilitation have?

It has 199 certified beds and cares for about 137 residents per day.

Has Harker Heights Nursing & Rehabilitation been fined?

Yes. CMS lists 2 penalties totaling $64,760 in the last three years.

Who owns Harker Heights Nursing & Rehabilitation?

It is part of Touchstone Communities and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Harker Heights Nursing & Rehabilitation?

(254) 699-5051. The facility is located at 415 Indian Oaks Dr, Harker Heights, TX 76548.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.