Victoria Gardens of Frisco

Nursing Home · Frisco, TX

CMS overall rating 4/5 For profit - Corporation

CMS certification number675811

Contact & location

10700 Rolater Dr.
Frisco, TX 75035
Collin County
Phone
(972) 712-8652
ZIP code
75035 – all care providers

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Facility details

Certified beds
118
Residents per day
83.9 (71% occupied)
Ownership
For profit - Corporation
Legal name
PMG Opco-Frisco LLC
Chain
Priority Management (38 facilities, avg 2.9★)
Medicare certified since
November 5, 1999
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.6
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.32 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.41 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.87 (state 0.95 · U.S. 0.86)
Nurse aides
2.04 (state 2.00 · U.S. 2.32)
Weekend total
2.86 (state 2.98 · U.S. 3.42)
Nursing staff turnover
46.3 (state 55.3 · U.S. 45.8)%
RN turnover
20.0 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 29, 2025
Health deficiencies (last cycle)
4.0 (state 9.3 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
15 health · 21 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-05
2025-12-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-10
2025-05-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-18
2025-05-29 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-17
2025-02-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-02-22
2024-10-23 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-09-09
2024-06-13 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-08
2024-04-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-04-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-04-18 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-03-22 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-12
2023-12-16 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-12-16 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-03-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-03-10
2023-03-02 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-03-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $23,546 in fines.

DateTypeAmount
2025-02-25Fine$9,113
2024-10-23Fine$14,433

Ownership & management

NameRoleSince
Bauder Family Investments, LLC (organization)5%+ Direct Ownership Interest · 33%
Boulware ST James LLC (organization)5%+ Direct Ownership Interest · 33%
Steven Boulware Family Investments LLC (organization)5%+ Direct Ownership Interest · 33%
Bauder, Kelly (individual)5%+ Indirect Ownership Interest · 8%
Bauder, Madison (individual)5%+ Indirect Ownership Interest · 8%
Bauder, Parker (individual)5%+ Indirect Ownership Interest · 8%
Boulware, Thomas (individual)5%+ Indirect Ownership Interest · 8%
Walker, Katie (individual)5%+ Indirect Ownership Interest · 8%
Ahmed, MD Jewel (individual)Administrator · NOT APPLICABLE
Bauder, Kelly (individual)Administrator · NOT APPLICABLE
Bauder, Madison (individual)Administrator · NOT APPLICABLE
Bauder, Parker (individual)Administrator · NOT APPLICABLE
Bauder, William (individual)Administrator · NOT APPLICABLE
Boulware, Douglas (individual)Administrator · NOT APPLICABLE
Boulware, Steven (individual)Administrator · NOT APPLICABLE
Boulware, Thomas (individual)Administrator · NOT APPLICABLE
Bridgepointe Finanical Services, LLC (organization)Administrator · NOT APPLICABLE
Innovative Nurse Consulting, LLC (organization)Administrator · NOT APPLICABLE
PMG Realco-Frisco, LLC (organization)Administrator · NOT APPLICABLE
Priority Management Group, LLC (organization)Administrator · NOT APPLICABLE
Progressive Rehab Solutions, LLC (organization)Administrator · NOT APPLICABLE
Walker, Katie (individual)Administrator · NOT APPLICABLE
Washington, Michael (individual)Administrator · NOT APPLICABLE
Bauder, William (individual)Corporate Officer · NOT APPLICABLE
Boulware, Steven (individual)Corporate Officer · NOT APPLICABLE
Miller, Bobbie (individual)Corporate Officer · NOT APPLICABLE
Boulware, Douglas (individual)Indirect Ownership Interest · NOT APPLICABLE
Boulware, Sandra (individual)Indirect Ownership Interest · NOT APPLICABLE
Ahmed, MD Jewel (individual)Operational/managerial Control · NOT APPLICABLE
Bauder, William (individual)Operational/managerial Control · NOT APPLICABLE
Bridgepointe Finanical Services, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Innovative Nurse Consulting, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Priority Management Group, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Progressive Rehab Solutions, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Washington, Michael (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Victoria Gardens of Frisco?

Victoria Gardens of Frisco has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Victoria Gardens of Frisco have?

It has 118 certified beds and cares for about 84 residents per day.

Has Victoria Gardens of Frisco been fined?

Yes. CMS lists 2 penalties totaling $23,546 in the last three years.

Who owns Victoria Gardens of Frisco?

It is part of Priority Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Victoria Gardens of Frisco?

(972) 712-8652. The facility is located at 10700 Rolater Dr., Frisco, TX 75035.

Other nursing homes in Frisco

Compare all nursing homes in Frisco, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.