Cross Timbers Rehabilitation and Healthcare Center

Nursing Home · Flower Mound, TX

CMS overall rating 3/5 For profit - Corporation

CMS certification number675703

Contact & location

3315 Cross Timbers Rd
Flower Mound, TX 75028
Denton County
Phone
(972) 724-0996
ZIP code
75028 – all care providers

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Facility details

Certified beds
120
Residents per day
90.9 (76% occupied)
Ownership
For profit - Corporation
Legal name
Eastland Memorial Hospital District
Chain
Nexion Health (51 facilities, avg 2.2★)
Medicare certified since
July 28, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.6
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.71 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.55 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.78 (state 0.95 · U.S. 0.86)
Nurse aides
2.39 (state 2.00 · U.S. 2.32)
Weekend total
3.45 (state 2.98 · U.S. 3.42)
Nursing staff turnover
49.5 (state 55.3 · U.S. 45.8)%
RN turnover
50.0 (state 54.6 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
April 16, 2026
Health deficiencies (last cycle)
9.0 (state 9.3 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
24 health · 13 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-16 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-30
2026-04-16 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-30
2026-04-16 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-30
2026-04-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-30
2026-04-16 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-30
2026-04-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-30
2026-02-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-13
2025-11-21 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-24
2025-09-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Past Non-Compliance
2025-01-24 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2025-01-24 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2025-01-24 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-23
2025-01-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2025-01-24 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2025-01-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2025-01-24 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2025-01-24 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-26
2025-01-24 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-17
2024-02-28 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-20
2023-11-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-12-18
2023-11-29 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-18
2023-11-29 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-18
2023-11-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-18
2023-08-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,281 in fines.

DateTypeAmount
2025-09-11Fine$8,281

Ownership & management

NameRoleSince
Eastland Memorial Hospital District (organization)5%+ Direct Ownership Interest · 100%
Wright, Laban (individual)Corporate Officer · NOT APPLICABLE
Fallon, John (individual)Operational/managerial Control · NOT APPLICABLE
Kirley, Francis (individual)Operational/managerial Control · NOT APPLICABLE
Lee, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Nexion Health at Flower Mound, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Oswald, John (individual)Operational/managerial Control · NOT APPLICABLE
Pierce, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Riner, Meera (individual)Operational/managerial Control · NOT APPLICABLE
Wright, Laban (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Cross Timbers Rehabilitation and Healthcare Center?

Cross Timbers Rehabilitation and Healthcare Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Cross Timbers Rehabilitation and Healthcare Center have?

It has 120 certified beds and cares for about 91 residents per day.

Has Cross Timbers Rehabilitation and Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $8,281 in the last three years.

Who owns Cross Timbers Rehabilitation and Healthcare Center?

It is part of Nexion Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Cross Timbers Rehabilitation and Healthcare Center?

(972) 724-0996. The facility is located at 3315 Cross Timbers Rd, Flower Mound, TX 75028.

Other nursing homes in Flower Mound

  • Hollymead Nursing Home · Flower Mound, TX · 112 beds ★★★

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.