Hill Country Heights
Nursing Home · Copperas Cove, TX
CMS certification number675536
Contact & location
810 Industrial AveCopperas Cove, TX 76522
Coryell County
- Phone
- (254) 547-9552
- ZIP code
- 76522 – all care providers
Facility details
- Certified beds
- 96
- Residents per day
- 75.7 (79% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Uvalde County Hospital Authority
- Chain
- Touchstone Communities (25 facilities, avg 2.9★)
- Medicare certified since
- October 18, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.48 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.44 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 0.76 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.27 (state 2.00 · U.S. 2.32)
- Weekend total
- 3.05 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 42.1 (state 55.3 · U.S. 45.8)%
- RN turnover
- 22.2 (state 54.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 21, 2026
- Health deficiencies (last cycle)
- 5.0 (state 9.3 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 23 health · 4 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-05-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-05-21 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-05-21 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2025-12-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-03-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-20 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-04-11 |
| 2024-06-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-06-24 |
| 2024-01-31 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-01-31 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2023-10-12 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-27 |
| 2023-10-12 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-27 |
| 2023-09-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-13 |
| 2023-09-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-13 |
| 2023-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $12,356 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-23 | Fine | $12,356 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Oommen, Biju (individual) | Administrator · NOT APPLICABLE | |
| Tompkins, Jeffery (individual) | Administrator · NOT APPLICABLE | |
| Touchstone Strategies - Copperas Cove, LLC (organization) | Administrator · NOT APPLICABLE | |
| Apolinar, Adam (individual) | Corporate Officer · NOT APPLICABLE | |
| Contreras, Terri (individual) | Corporate Officer · NOT APPLICABLE | |
| Tompkins, Jeffery (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Touchstone Strategies - Copperas Cove, LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hill Country Heights?
Hill Country Heights has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Hill Country Heights have?
It has 96 certified beds and cares for about 76 residents per day.
Has Hill Country Heights been fined?
Yes. CMS lists 1 penalty totaling $12,356 in the last three years.
Who owns Hill Country Heights?
It is part of Touchstone Communities and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Hill Country Heights?
(254) 547-9552. The facility is located at 810 Industrial Ave, Copperas Cove, TX 76522.
Other nursing homes in Copperas Cove
-
Copperas Cove Nursing & Rehabilitation
Nursing Home · Copperas Cove, TX · 123 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.