Heritage Gardens Rehabilitation and Healthcare
Nursing Home · Carrollton, TX
CMS certification number675111
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
2135 N Denton DrCarrollton, TX 75006
Dallas County
- Phone
- (972) 242-0666
- ZIP code
- 75006 – all care providers
Facility details
- Certified beds
- 150
- Residents per day
- 66.7 (44% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Eastland Memorial Hospital District
- Chain
- The Ensign Group (342 facilities, avg 3.2★)
- Medicare certified since
- February 11, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.15 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.38 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 0.96 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.81 (state 2.00 · U.S. 2.32)
- Weekend total
- 2.63 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 59.7 (state 55.3 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- January 15, 2026
- Health deficiencies (last cycle)
- 9.0 (state 9.3 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 25 health · 13 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-30 |
| 2026-04-14 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-30 |
| 2026-03-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-03-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-03-09 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-01-15 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-10 |
| 2026-01-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-10 |
| 2026-01-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-10 |
| 2026-01-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-10 |
| 2025-07-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-06-26 |
| 2025-04-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-03-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2024-11-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-11-06 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-11-06 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-11-06 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-11-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-03-08 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-23 |
| 2024-02-08 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2023-10-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-10-27 |
| 2023-10-05 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-25 |
| 2023-10-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-31 |
| 2023-10-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-31 |
| 2023-10-05 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-24 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $38,840 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-07-08 | Fine | $38,840 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Eastland Memorial Hospital District (organization) | 5%+ Direct Ownership Interest · 100% | |
| Caretrust GP LLC (organization) | Administrator · NOT APPLICABLE | |
| Caretrust Reit INC (organization) | Administrator · NOT APPLICABLE | |
| CTR Partnership LP (organization) | Administrator · NOT APPLICABLE | |
| Ensign Services INC (organization) | Administrator · NOT APPLICABLE | |
| Hernandez, Miguel (individual) | Administrator · NOT APPLICABLE | |
| Josey Ranch Healthcare Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Paterson, Morley (individual) | Administrator · NOT APPLICABLE | |
| Savoy Healthcare, INC. (organization) | Administrator · NOT APPLICABLE | |
| Burnam, Soon (individual) | Corporate Officer · NOT APPLICABLE | |
| Keetch, Chad (individual) | Corporate Officer · NOT APPLICABLE | |
| Taylor, Stephen (individual) | Corporate Officer · NOT APPLICABLE | |
| Hernandez, Miguel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Paterson, Morley (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hernandez, Miguel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Paterson, Morley (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Savoy Healthcare, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage Gardens Rehabilitation and Healthcare?
Heritage Gardens Rehabilitation and Healthcare has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Heritage Gardens Rehabilitation and Healthcare have?
It has 150 certified beds and cares for about 67 residents per day.
Has Heritage Gardens Rehabilitation and Healthcare been fined?
Yes. CMS lists 1 penalty totaling $38,840 in the last three years.
Who owns Heritage Gardens Rehabilitation and Healthcare?
It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heritage Gardens Rehabilitation and Healthcare?
(972) 242-0666. The facility is located at 2135 N Denton Dr, Carrollton, TX 75006.
Other nursing homes in Carrollton
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.