The Terraces of Los Gatos
Nursing Home · Los Gatos, CA
CMS certification number555547
Contact & location
800 Blossom Hill RoadLos Gatos, CA 95032
Santa Clara County
- Phone
- (408) 357-1100
- ZIP code
- 95032 – all care providers
Facility details
- Certified beds
- 59
- Residents per day
- 48.3 (82% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Humangood Norcal
- Chain
- Humangood (17 facilities, avg 4.5★)
- Medicare certified since
- March 12, 1993
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.73 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 1.08 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.03 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.61 (state 2.65 · U.S. 2.32)
- Weekend total
- 4.17 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 30.4 (state 36.7 · U.S. 45.8)%
- RN turnover
- 18.2 (state 38.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 9, 2025
- Health deficiencies (last cycle)
- 0.0 (state 15.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 30 health · 9 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-03-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2024-03-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-04 |
| 2023-11-09 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-27 |
| 2023-11-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-08-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-09-21 |
| 2022-11-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-31 |
| 2019-12-19 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2020-01-23 |
| 2019-12-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2020-01-23 |
| 2019-12-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
| 2019-12-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-01-23 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $32,487 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-11-09 | Fine | $8,190 |
| 2023-08-22 | Fine | $24,297 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Humangood Norcal (organization) | 5%+ Direct Ownership Interest · 100% | |
| Humangood (organization) | 5%+ Indirect Ownership Interest · 100% | |
| U.S. Bank (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Baker Tilly Advisory Group, LP (organization) | Administrator · NOT APPLICABLE | |
| Baker Tilly US LLP (organization) | Administrator · NOT APPLICABLE | |
| Borela, Jinky (individual) | Administrator · NOT APPLICABLE | |
| Dharmaji, Rekha (individual) | Administrator · NOT APPLICABLE | |
| Hansen (organization) | Administrator · NOT APPLICABLE | |
| Humangood (organization) | Administrator · NOT APPLICABLE | |
| Humangood Norcal (organization) | Administrator · NOT APPLICABLE | |
| Humangood Socal (organization) | Administrator · NOT APPLICABLE | |
| Penrod, William (individual) | Administrator · NOT APPLICABLE | |
| U.S. Bank (organization) | Administrator · NOT APPLICABLE | |
| Vangelisto, Gwen (individual) | Administrator · NOT APPLICABLE | |
| Washington Federal (organization) | Administrator · NOT APPLICABLE | |
| Baker, Judith (individual) | Corporate Director · NOT APPLICABLE | |
| Battison, William (individual) | Corporate Director · NOT APPLICABLE | |
| Brown, Herman (individual) | Corporate Director · NOT APPLICABLE | |
| Christopherson, Joanne (individual) | Corporate Director · NOT APPLICABLE | |
| Feller, Irene (individual) | Corporate Director · NOT APPLICABLE | |
| Griffith, Alan (individual) | Corporate Director · NOT APPLICABLE | |
| Holmes, Michelle (individual) | Corporate Director · NOT APPLICABLE | |
| Kelley, Albert (individual) | Corporate Director · NOT APPLICABLE | |
| Roth, Sharon (individual) | Corporate Director · NOT APPLICABLE | |
| Brown, Herman (individual) | Corporate Officer · NOT APPLICABLE | |
| Cochrane, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Ghassemi, Bethany (individual) | Corporate Officer · NOT APPLICABLE | |
| McDonald, Andrew (individual) | Corporate Officer · NOT APPLICABLE | |
| Ogus, Daniel (individual) | Corporate Officer · NOT APPLICABLE | |
| Vangelisto, Gwen (individual) | Corporate Officer · NOT APPLICABLE | |
| Borela, Jinky (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cochrane, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dharmaji, Rekha (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ghassemi, Bethany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gonzales, Deborah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Humangood Norcal (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Humangood Socal (organization) | Operational/managerial Control · NOT APPLICABLE | |
| McDonald, Andrew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ogus, Daniel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Penrod, William (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vangelisto, Gwen (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Terraces of Los Gatos?
The Terraces of Los Gatos has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does The Terraces of Los Gatos have?
It has 59 certified beds and cares for about 48 residents per day.
Has The Terraces of Los Gatos been fined?
Yes. CMS lists 2 penalties totaling $32,487 in the last three years.
Who owns The Terraces of Los Gatos?
It is part of Humangood and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Terraces of Los Gatos?
(408) 357-1100. The facility is located at 800 Blossom Hill Road, Los Gatos, CA 95032.
Other nursing homes in Los Gatos
-
Stonebrook Health and Rehabilitation
Nursing Home · Los Gatos, CA · 73 beds
★★★★★ -
Woodlands Healthcare Center
Nursing Home · Los Gatos, CA · 65 beds
★★★★★ -
Vasona Creek Healthcare Center
Nursing Home · Los Gatos, CA · 148 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.