Health Care CTR at the Forum at Rancho San Antonio

Nursing Home · Cupertino, CA

CMS overall rating 4/5 Non profit - Other

CMS certification number555524

Contact & location

23600 Via Esplendor
Cupertino, CA 95014
Santa Clara County
Phone
(650) 944-0200
ZIP code
95014 – all care providers

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Facility details

Certified beds
48
Residents per day
45.5 (95% occupied)
Ownership
Non profit - Other
Legal name
Rancho San Antonio Retirement Services, INC.
Chain
Life Care Services (43 facilities, avg 4.1★)
Medicare certified since
September 1, 1992
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.75 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
1.07 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.36 (state 1.20 · U.S. 0.86)
Nurse aides
3.32 (state 2.65 · U.S. 2.32)
Weekend total
5.28 (state 4.09 · U.S. 3.42)
Nursing staff turnover
28.8 (state 36.7 · U.S. 45.8)%
RN turnover
27.3 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 30, 2026
Health deficiencies (last cycle)
17.0 (state 15.7 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
36 health · 12 fire safety
DateCitationSeverityStatus
2026-05-14 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-26
2026-04-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-01-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2026-01-30 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-28
2024-09-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-20
2024-07-19 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-19 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2023-06-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-09
2023-06-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-09
2023-06-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-09
2023-06-09 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-09
2023-06-09 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Rancho San Antonio Retirement Housing Corporation (organization)5%+ Direct Ownership Interest · 100%
Jo, Daniel (individual)Administrator · NOT APPLICABLE
Life Care Services LLC (organization)Administrator · NOT APPLICABLE
Nelson, Mark (individual)Administrator · NOT APPLICABLE
Rancho San Antonio Retirement Housing Corporation (organization)Administrator · NOT APPLICABLE
Exline, Rick (individual)Corporate Director · NOT APPLICABLE
Johnson, Eiko (individual)Corporate Director · NOT APPLICABLE
Brauman, Sharon (individual)Corporate Officer · NOT APPLICABLE
Brown, Kathy (individual)Corporate Officer · NOT APPLICABLE
Bush, Ellyn (individual)Corporate Officer · NOT APPLICABLE
Fishbein, Margery (individual)Corporate Officer · NOT APPLICABLE
Jo, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Kao, Nancy (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Nelson, Mark (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Health Care CTR at the Forum at Rancho San Antonio?

Health Care CTR at the Forum at Rancho San Antonio has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Health Care CTR at the Forum at Rancho San Antonio have?

It has 48 certified beds and cares for about 46 residents per day.

Has Health Care CTR at the Forum at Rancho San Antonio been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Health Care CTR at the Forum at Rancho San Antonio?

It is part of Life Care Services and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Health Care CTR at the Forum at Rancho San Antonio?

(650) 944-0200. The facility is located at 23600 Via Esplendor, Cupertino, CA 95014.

Other nursing homes in Cupertino

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.