Eastern Plumas Hospital- Portola Campus Dp/Snf

Nursing Home · Portola, CA

CMS overall rating 3/5 Government - Hospital district

CMS certification number555433

Contact & location

500 First Street
Portola, CA 96122
Plumas County
Phone
(530) 832-4277
ZIP code
96122 – all care providers

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Facility details

Certified beds
66
Residents per day
59.8 (91% occupied)
Ownership
Government - Hospital district
Legal name
Eastern Plumas Health Care District
Medicare certified since
September 11, 1990
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 1/5
State avg 4.1
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.70 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
1.01 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.94 (state 1.20 · U.S. 0.86)
Nurse aides
2.76 (state 2.65 · U.S. 2.32)
Weekend total
4.06 (state 4.09 · U.S. 3.42)
Nursing staff turnover
33.3 (state 36.7 · U.S. 45.8)%
RN turnover
21.4 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 24, 2025
Health deficiencies (last cycle)
7.0 (state 15.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 24 fire safety · includes actual harm
DateCitationSeverityStatus
2025-07-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-08-21
2025-07-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-07-24 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-07-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-07-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-07-24 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-07-24 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-05-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-06-06
2025-05-14 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-06-06
2025-05-14 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-03-25 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-03-20 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-04-15
2025-03-20 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-15
2025-03-20 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-15
2025-01-07 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-21
2024-08-15 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-22
2024-08-01 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-12
2024-04-24 Put firmly secured handrails on each side of hallways.
F0924 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-02
2023-08-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2022-05-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-16
2022-05-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $69,450 in fines.

DateTypeAmount
2025-07-24Fine$12,438
2025-05-14Fine$19,338
2025-03-20Fine$37,674

Ownership & management

NameRoleSince
Copren, William (individual)Corporate Director · NOT APPLICABLE
Johnson, Nicole (individual)Corporate Director · NOT APPLICABLE
McGrath, Gail (individual)Corporate Director · NOT APPLICABLE
Skutt, Jay (individual)Corporate Director · NOT APPLICABLE
Swanson, Paul (individual)Corporate Director · NOT APPLICABLE
West, Harvey (individual)Corporate Director · NOT APPLICABLE
Whitfield, Teresa (individual)Corporate Director · NOT APPLICABLE
Pairish, Katherine (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Eastern Plumas Hospital- Portola Campus Dp/Snf?

Eastern Plumas Hospital- Portola Campus Dp/Snf has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Eastern Plumas Hospital- Portola Campus Dp/Snf have?

It has 66 certified beds and cares for about 60 residents per day.

Has Eastern Plumas Hospital- Portola Campus Dp/Snf been fined?

Yes. CMS lists 3 penalties totaling $69,450 in the last three years.

What is the phone number of Eastern Plumas Hospital- Portola Campus Dp/Snf?

(530) 832-4277. The facility is located at 500 First Street, Portola, CA 96122.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.