Shields Nursing Center

Nursing Home · El Cerrito, CA

CMS overall rating 4/5 For profit - Corporation

CMS certification number555364

Contact & location

3230 Carlson Boulevard
El Cerrito, CA 94530
Contra Costa County
Phone
(510) 525-3212
ZIP code
94530 – all care providers

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Facility details

Certified beds
45
Residents per day
36.2 (80% occupied)
Ownership
For profit - Corporation
Legal name
Shields Nursing Centers INC
Medicare certified since
May 17, 1989
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.47 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
1.04 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.80 (state 1.20 · U.S. 0.86)
Nurse aides
2.63 (state 2.65 · U.S. 2.32)
Weekend total
3.66 (state 4.09 · U.S. 3.42)
Nursing staff turnover
22.2 (state 36.7 · U.S. 45.8)%
RN turnover
28.6 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 5, 2025
Health deficiencies (last cycle)
11.0 (state 15.7 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
27 health · 22 fire safety
DateCitationSeverityStatus
2025-11-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-08
2025-11-20 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-08
2025-11-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-08
2025-06-05 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-06-05 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-06-05 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-06-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-06-05 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-06-05 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-06-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-06-05 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-29
2025-05-22 Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
F0573 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-05-22 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-01-30 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-26
2024-04-04 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-09
2024-04-04 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-09
2023-11-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-18
2023-11-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-18
2023-11-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-18
2023-11-17 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-18
2023-11-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-18
2022-11-17 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-01-12
2022-11-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-01-12
2022-11-17 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-01-12
2022-11-17 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-01-12
2022-11-17 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-01-12
2022-11-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Shields, Monique (individual)5%+ Direct Ownership Interest · 49%
Shields, Willie (individual)5%+ Direct Ownership Interest · 51%
Avery, Karen (individual)Administrator · NOT APPLICABLE
Booker, Whitney (individual)Administrator · NOT APPLICABLE
Carter, Brazell (individual)Administrator · NOT APPLICABLE
Goward, Angelina (individual)Administrator · NOT APPLICABLE
Jose, David (individual)Administrator · NOT APPLICABLE
Lal, Arvind (individual)Administrator · NOT APPLICABLE
Lindsey, Robin (individual)Administrator · NOT APPLICABLE
Mphenyeke, Carol (individual)Administrator · NOT APPLICABLE
Nkwuo, Roseline (individual)Administrator · NOT APPLICABLE
Shields, Monique (individual)Administrator · NOT APPLICABLE
Shields, Willie (individual)Administrator · NOT APPLICABLE
Yabut, Neri (individual)Administrator · NOT APPLICABLE
Shields, Monique (individual)Corporate Director · NOT APPLICABLE
Shields, Willie (individual)Corporate Director · NOT APPLICABLE
Avery, Karen (individual)Operational/managerial Control · NOT APPLICABLE
Booker, Whitney (individual)Operational/managerial Control · NOT APPLICABLE
Carter, Brazell (individual)Operational/managerial Control · NOT APPLICABLE
Goward, Angelina (individual)Operational/managerial Control · NOT APPLICABLE
Jose, David (individual)Operational/managerial Control · NOT APPLICABLE
Lal, Arvind (individual)Operational/managerial Control · NOT APPLICABLE
Lindsey, Robin (individual)Operational/managerial Control · NOT APPLICABLE
Mphenyeke, Carol (individual)Operational/managerial Control · NOT APPLICABLE
Nkwuo, Roseline (individual)Operational/managerial Control · NOT APPLICABLE
Shields, Monique (individual)Operational/managerial Control · NOT APPLICABLE
Shields, Willie (individual)Operational/managerial Control · NOT APPLICABLE
Yabut, Neri (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Shields Nursing Center?

Shields Nursing Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Shields Nursing Center have?

It has 45 certified beds and cares for about 36 residents per day.

Has Shields Nursing Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Shields Nursing Center?

(510) 525-3212. The facility is located at 3230 Carlson Boulevard, El Cerrito, CA 94530.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.