Regents Point - Windcrest

Nursing Home · Irvine, CA

CMS overall rating 4/5 Non profit - Corporation

CMS certification number555295

Contact & location

19191 Harvard Avenue
Irvine, CA 92612
Orange County
Phone
(949) 509-2274
ZIP code
92612 – all care providers

Open in Google Maps

Facility details

Certified beds
59
Residents per day
48.7 (83% occupied)
Ownership
Non profit - Corporation
Legal name
Humangood Socal
Chain
Humangood (17 facilities, avg 4.5★)
Medicare certified since
February 4, 1988
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.99 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.96 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.18 (state 1.20 · U.S. 0.86)
Nurse aides
2.85 (state 2.65 · U.S. 2.32)
Weekend total
4.59 (state 4.09 · U.S. 3.42)
Nursing staff turnover
30.8 (state 36.7 · U.S. 45.8)%
RN turnover
0.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 10, 2026
Health deficiencies (last cycle)
16.0 (state 15.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
38 health · 8 fire safety
DateCitationSeverityStatus
2026-06-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-06-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2025-05-15 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-09
2025-05-15 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-06-09
2025-05-15 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-06-09
2024-11-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
B
No actual harm, potential for minimal harm
Corrected 2024-12-22
2024-05-03 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-03
2024-05-03 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-03
2024-05-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-03
2024-05-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-03
2024-05-03 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-03
2023-12-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-14
2023-09-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Humangood (organization)5%+ Indirect Ownership Interest
Humangood Socal (organization)5%+ Indirect Ownership Interest
U.S. Bank (organization)5%+ Security Interest · NOT APPLICABLE
Baker Tilly Advisory Group LP (organization)Administrator · NOT APPLICABLE
Baker Tilly US LLP (organization)Administrator · NOT APPLICABLE
Chang, Alvin (individual)Administrator · NOT APPLICABLE
Duran, Anna (individual)Administrator · NOT APPLICABLE
Forney, Melinda (individual)Administrator · NOT APPLICABLE
Hansen Hunter LLC (organization)Administrator · NOT APPLICABLE
Humangood (organization)Administrator · NOT APPLICABLE
Humangood Norcal (organization)Administrator · NOT APPLICABLE
Humangood Socal (organization)Administrator · NOT APPLICABLE
Huyen, Lananh (individual)Administrator · NOT APPLICABLE
U.S. Bank (organization)Administrator · NOT APPLICABLE
Vangelisto, Gwen (individual)Administrator · NOT APPLICABLE
Washington Federal (organization)Administrator · NOT APPLICABLE
Baker, Judith (individual)Corporate Director · NOT APPLICABLE
Battison, William (individual)Corporate Director · NOT APPLICABLE
Brown, Herman (individual)Corporate Director · NOT APPLICABLE
Christopherson, Joanne (individual)Corporate Director · NOT APPLICABLE
Feller, Irene (individual)Corporate Director · NOT APPLICABLE
Griffith, Alan (individual)Corporate Director · NOT APPLICABLE
Holmes, Michelle (individual)Corporate Director · NOT APPLICABLE
Kelley, Albert (individual)Corporate Director · NOT APPLICABLE
Roth, Sharon (individual)Corporate Director · NOT APPLICABLE
Cochrane, John (individual)Corporate Officer · NOT APPLICABLE
Ghassemi, Bethany (individual)Corporate Officer · NOT APPLICABLE
McDonald, Andrew (individual)Corporate Officer · NOT APPLICABLE
Ogus, Daniel (individual)Corporate Officer · NOT APPLICABLE
Baker, Judith (individual)Operational/managerial Control · NOT APPLICABLE
Battison, William (individual)Operational/managerial Control · NOT APPLICABLE
Brown, Herman (individual)Operational/managerial Control · NOT APPLICABLE
Chang, Alvin (individual)Operational/managerial Control · NOT APPLICABLE
Christopherson, Joanne (individual)Operational/managerial Control · NOT APPLICABLE
Cochrane, John (individual)Operational/managerial Control · NOT APPLICABLE
Duran, Anna (individual)Operational/managerial Control · NOT APPLICABLE
Feller, Irene (individual)Operational/managerial Control · NOT APPLICABLE
Forney, Melinda (individual)Operational/managerial Control · NOT APPLICABLE
Ghassemi, Bethany (individual)Operational/managerial Control · NOT APPLICABLE
Griffith, Alan (individual)Operational/managerial Control · NOT APPLICABLE
Holmes, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Humangood Norcal (organization)Operational/managerial Control · NOT APPLICABLE
Humangood Socal (organization)Operational/managerial Control · NOT APPLICABLE
Huyen, Lananh (individual)Operational/managerial Control · NOT APPLICABLE
Kelley, Albert (individual)Operational/managerial Control · NOT APPLICABLE
Lopez, Jessica (individual)Operational/managerial Control · NOT APPLICABLE
McDonald, Andrew (individual)Operational/managerial Control · NOT APPLICABLE
Ogus, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Vangelisto, Gwen (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Regents Point - Windcrest?

Regents Point - Windcrest has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Regents Point - Windcrest have?

It has 59 certified beds and cares for about 49 residents per day.

Has Regents Point - Windcrest been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Regents Point - Windcrest?

It is part of Humangood and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Regents Point - Windcrest?

(949) 509-2274. The facility is located at 19191 Harvard Avenue, Irvine, CA 92612.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.