Spring Lake Village

Nursing Home · Santa Rosa, CA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number555268

Contact & location

5555 Montgomery Drive
Santa Rosa, CA 95409
Sonoma County
Phone
(707) 538-8400
ZIP code
95409 – all care providers

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Facility details

Certified beds
70
Residents per day
41.7 (60% occupied)
Ownership
Non profit - Corporation
Legal name
Front Porch Communities and Services
Chain
Front Porch (9 facilities, avg 4.8★)
Medicare certified since
December 4, 1986
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.54 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
1.10 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.32 (state 1.20 · U.S. 0.86)
Nurse aides
3.12 (state 2.65 · U.S. 2.32)
Weekend total
4.85 (state 4.09 · U.S. 3.42)
Nursing staff turnover
22.1 (state 36.7 · U.S. 45.8)%
RN turnover
20.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 22, 2026
Health deficiencies (last cycle)
4.0 (state 15.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
26 health · 34 fire safety
DateCitationSeverityStatus
2026-01-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-22 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-22 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2025-04-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-15
2025-02-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
F0945 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-13 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2023-04-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30
2023-04-07 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30
2023-04-07 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30
2023-04-07 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30
2023-04-07 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30
2023-04-07 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Front Porch Communities and Services (organization)5%+ Direct Ownership Interest · 100%
Front Porch Communities and Services (organization)Administrator · NOT APPLICABLE
Skillman, Daniel (individual)Administrator · NOT APPLICABLE
Zelk, Misty (individual)Administrator · NOT APPLICABLE
Duranteau, Nancy (individual)Corporate Director · NOT APPLICABLE
Forte, Vincent (individual)Corporate Director · NOT APPLICABLE
Handy, Joanne (individual)Corporate Director · NOT APPLICABLE
Jacobs, Laura (individual)Corporate Director · NOT APPLICABLE
Kroeker, Kevin (individual)Corporate Director · NOT APPLICABLE
McGovern, Marion (individual)Corporate Director · NOT APPLICABLE
Salvador, Eduardo (individual)Corporate Director · NOT APPLICABLE
Spencer, Peter (individual)Corporate Director · NOT APPLICABLE
Tonnu, Diemlan (individual)Corporate Director · NOT APPLICABLE
Wesson, Oliver (individual)Corporate Director · NOT APPLICABLE
Whittaker, Susan (individual)Corporate Director · NOT APPLICABLE
Kelly, Sean (individual)Corporate Officer · NOT APPLICABLE
Vranich, Rachel (individual)Corporate Officer · NOT APPLICABLE
Akopyan, Gevork (individual)Operational/managerial Control · NOT APPLICABLE
Bout, Ferdinand (individual)Operational/managerial Control · NOT APPLICABLE
Ichien, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Jumawan, Kristyl (individual)Operational/managerial Control · NOT APPLICABLE
Kelly, Sean (individual)Operational/managerial Control · NOT APPLICABLE
Macango, Susan (individual)Operational/managerial Control · NOT APPLICABLE
McMullin, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Olson, Kari (individual)Operational/managerial Control · NOT APPLICABLE
Salvador, Eduardo (individual)Operational/managerial Control · NOT APPLICABLE
Skillman, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Zelk, Misty (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Spring Lake Village?

Spring Lake Village has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Spring Lake Village have?

It has 70 certified beds and cares for about 42 residents per day.

Has Spring Lake Village been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Spring Lake Village?

It is part of Front Porch and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Spring Lake Village?

(707) 538-8400. The facility is located at 5555 Montgomery Drive, Santa Rosa, CA 95409.

Other nursing homes in Santa Rosa

Compare all nursing homes in Santa Rosa, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.