Gold Country Health Center
Nursing Home · Placerville, CA
CMS certification number555180
Contact & location
4301 Golden Center DrivePlacerville, CA 95667
El Dorado County
- Phone
- (530) 621-1100
- ZIP code
- 95667 – all care providers
Facility details
- Certified beds
- 68
- Residents per day
- 64.3 (95% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Del Oro LLC
- Chain
- Cypress Healthcare Group (13 facilities, avg 3.8★)
- Medicare certified since
- December 7, 1984
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.83 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 0.80 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.26 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.76 (state 2.65 · U.S. 2.32)
- Weekend total
- 3.99 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 46.2 (state 36.7 · U.S. 45.8)%
- RN turnover
- 25.0 (state 38.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 10, 2025
- Health deficiencies (last cycle)
- 14.0 (state 15.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 51 health · 27 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-10 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-10 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-06-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2024-09-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-26 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-10 |
| 2024-09-10 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-03-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-11 |
| 2024-02-07 | Ensure the activities program is directed by a qualified professional. F0680 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-17 |
| 2024-01-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-22 |
| 2023-11-21 | Ensure the activities program is directed by a qualified professional. F0680 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-28 |
| 2023-08-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-10-06 |
| 2023-08-25 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
G Actual harm |
Corrected 2023-10-06 |
| 2023-08-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
| 2023-08-25 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $14,886 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-08-25 | Fine | $7,443 |
| 2023-08-25 | Fine | $7,443 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cardella, Melissia (individual) | Administrator · NOT APPLICABLE | |
| Carino, Rosemarie (individual) | Administrator · NOT APPLICABLE | |
| Crane, Martha (individual) | Administrator · NOT APPLICABLE | |
| Crawford, Ken (individual) | Administrator · NOT APPLICABLE | |
| Golshan, Negar (individual) | Administrator · NOT APPLICABLE | |
| Hawkins, Doug (individual) | Administrator · NOT APPLICABLE | |
| Jackson, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Jackson, Robert (individual) | Administrator · NOT APPLICABLE | |
| Mala, Sandhya (individual) | Administrator · NOT APPLICABLE | |
| Purdue, Sheryce (individual) | Administrator · NOT APPLICABLE | |
| Sanofsky, Jack (individual) | Administrator · NOT APPLICABLE | |
| Smith, Gregory (individual) | Administrator · NOT APPLICABLE | |
| Jackson, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Jackson, Robert (individual) | Corporate Officer · NOT APPLICABLE | |
| Sanofsky, Jack (individual) | Corporate Officer · NOT APPLICABLE | |
| Cardella, Melissia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Carino, Rosemarie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Crane, Martha (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Crawford, Ken (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Golshan, Negar (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hawkins, Doug (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jackson, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jackson, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mala, Sandhya (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Purdue, Sheryce (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sanofsky, Jack (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smith, Gregory (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Gold Country Health Center?
Gold Country Health Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does Gold Country Health Center have?
It has 68 certified beds and cares for about 64 residents per day.
Has Gold Country Health Center been fined?
Yes. CMS lists 2 penalties totaling $14,886 in the last three years.
Who owns Gold Country Health Center?
It is part of Cypress Healthcare Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Gold Country Health Center?
(530) 621-1100. The facility is located at 4301 Golden Center Drive, Placerville, CA 95667.
Other nursing homes in Placerville
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Western Slope Health Center
Nursing Home · Placerville, CA · 99 beds
★★★★ -
The Pines at Placerville Healthcare Center
Nursing Home · Placerville, CA · 99 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.