Willows Post Acute
Nursing Home · Willows, CA
CMS certification number555151
Contact & location
320 North Crawford StreetWillows, CA 95988
Glenn County
- Phone
- (530) 934-2834
- ZIP code
- 95988 – all care providers
Facility details
- Certified beds
- 79
- Residents per day
- 69.8 (88% occupied)
- Ownership
- For profit - Corporation
- Legal name
- 320 North Crawford Avenue Operations LLC
- Chain
- Genesis Healthcare (184 facilities, avg 2.4★)
- Medicare certified since
- October 1, 1982
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.77 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 0.24 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.23 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.30 (state 2.65 · U.S. 2.32)
- Weekend total
- 3.59 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 38.6 (state 36.7 · U.S. 45.8)%
- RN turnover
- 66.7 (state 38.1 · U.S. 42.9)%
Inspections
- Last standard inspection
- April 3, 2025
- Health deficiencies (last cycle)
- 3.0 (state 15.7 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 20 health · 16 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-20 | Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-03 |
| 2025-08-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-31 |
| 2025-04-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-25 |
| 2024-04-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2024-04-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-28 |
| 2022-04-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-26 |
| 2022-04-07 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-26 |
| 2022-04-07 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-26 |
| 2022-04-07 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-26 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bold Quail 3 Operations Holdings, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bold Quail 3, LLC (organization) | 5%+ Indirect Ownership Interest | |
| Newgen LLC (organization) | 5%+ Indirect Ownership Interest | |
| Robin, Aaron (individual) | 5%+ Indirect Ownership Interest | |
| Tress, Avrohom (individual) | 5%+ Indirect Ownership Interest | |
| 320 North Crawford Ave Property LLC (organization) | Administrator · NOT APPLICABLE | |
| 9560 Pico LLC (organization) | Administrator · NOT APPLICABLE | |
| Bold Quail 3 Realty Holdings, LLC (organization) | Administrator · NOT APPLICABLE | |
| Colcol, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Garrison, Jared (individual) | Administrator · NOT APPLICABLE | |
| Newgen LLC (organization) | Administrator · NOT APPLICABLE | |
| Pico Ar LLC (organization) | Administrator · NOT APPLICABLE | |
| Robin, Aaron (individual) | Administrator · NOT APPLICABLE | |
| Shaw, Pamela (individual) | Administrator · NOT APPLICABLE | |
| Tress, Avrohom (individual) | Administrator · NOT APPLICABLE | |
| Robin, Aaron (individual) | Corporate Officer · NOT APPLICABLE | |
| Tress, Avrohom (individual) | Corporate Officer · NOT APPLICABLE | |
| Colcol, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Garrison, Jared (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Shaw, Pamela (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willows Post Acute?
Willows Post Acute has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does Willows Post Acute have?
It has 79 certified beds and cares for about 70 residents per day.
Has Willows Post Acute been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Willows Post Acute?
It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willows Post Acute?
(530) 934-2834. The facility is located at 320 North Crawford Street, Willows, CA 95988.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.