Heritage Home

Nursing Home · Pinedale, WY

CMS overall rating 4/5 Government - Hospital district

CMS certification number535017

Contact & location

550 Fremont Lake Road
Pinedale, WY 82941
Sublette County
Phone
(307) 367-4161
ZIP code
82941 – all care providers

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Facility details

Certified beds
50
Residents per day
48.2 (96% occupied)
Ownership
Government - Hospital district
Legal name
Sublette County Hospital District
Medicare certified since
May 20, 1982
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.25 (state 3.87 · U.S. 3.86)
Registered nurses (RN)
1.37 (state 0.94 · U.S. 0.69)
Licensed practical nurses
0.30 (state 0.50 · U.S. 0.86)
Nurse aides
2.58 (state 2.43 · U.S. 2.32)
Weekend total
3.61 (state 3.37 · U.S. 3.42)
Nursing staff turnover
100.0 (state 51.8 · U.S. 45.8)%
RN turnover
100.0 (state 44.1 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 12, 2025
Health deficiencies (last cycle)
4.0 (state 7.6 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
11 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2025-08-19 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-09-10
2025-06-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2025-06-12 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2025-06-12 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2024-04-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-28
2024-04-17 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-28
2024-02-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2024-02-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-20
2024-02-23 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-20
2023-02-02 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-28
2023-02-02 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $9,718 in fines.

DateTypeAmount
2025-08-19Fine$9,718

Ownership & management

NameRoleSince
Sublette County Hospital District (organization)5%+ Direct Ownership Interest · 100%
Burnett, William (individual)Administrator · NOT APPLICABLE
Eide Bailly LLP (organization)Administrator · NOT APPLICABLE
Patten, William (individual)Administrator · NOT APPLICABLE
Sublette County Hospital District (organization)Administrator · NOT APPLICABLE
Walker, Dawn (individual)Administrator · NOT APPLICABLE
Patten, William (individual)Corporate Officer · NOT APPLICABLE
Armstrong, Mark (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Benander, Cheri (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Freeman, John (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Haynes, Julie (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Hollingsworth, Presley (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Morkel, Derek (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
ST Charles, Carolyn (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Wright, Marcella (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Burnett, William (individual)Operational/managerial Control · NOT APPLICABLE
Mendes, Marissa (individual)Operational/managerial Control · NOT APPLICABLE
Patten, William (individual)Operational/managerial Control · NOT APPLICABLE
Sublette County Hospital District (organization)Operational/managerial Control · NOT APPLICABLE
Walker, Dawn (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Heritage Home?

Heritage Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Wyoming.

How many beds does Heritage Home have?

It has 50 certified beds and cares for about 48 residents per day.

Has Heritage Home been fined?

Yes. CMS lists 1 penalty totaling $9,718 in the last three years.

What is the phone number of Heritage Home?

(307) 367-4161. The facility is located at 550 Fremont Lake Road, Pinedale, WY 82941.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.