WI Veterans Home Moses Hall

Nursing Home · King, WI

CMS overall rating 5/5 Government - State

CMS certification number525718

Contact & location

210 Cumberlidge Ave
King, WI 54946
Waupaca County
Phone
(715) 258-5586
ZIP code
54946 – all care providers

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Facility details

Certified beds
192
Residents per day
184.1 (96% occupied)
Ownership
Government - State
Legal name
State of Wisconsin
Medicare certified since
March 1, 2015
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.10 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.02 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.68 (state 0.64 · U.S. 0.86)
Nurse aides
3.40 (state 2.58 · U.S. 2.32)
Weekend total
4.59 (state 3.77 · U.S. 3.42)
Nursing staff turnover
32.6 (state 46.9 · U.S. 45.8)%
RN turnover
19.3 (state 39.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
June 17, 2026
Health deficiencies (last cycle)
5.0 (state 9.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
17 health · 25 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-15
2026-06-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-04-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-02-05
2026-04-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-14
2026-04-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-14
2025-03-19 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
G
Actual harm
Corrected 2025-04-15
2025-03-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-19 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-15
2025-03-19 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-15
2025-03-19 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-15
2025-03-19 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-15
2025-03-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-15
2024-01-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-05
2024-01-31 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-28
2024-01-31 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-28
2024-01-16 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2023-08-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $23,520 in fines.

DateTypeAmount
2026-04-20Fine$23,520

Ownership & management

NameRoleSince
State of Wisconsin (organization)5%+ Direct Ownership Interest · 100%
Bond, James (individual)Administrator · NOT APPLICABLE
Britz, Bette (individual)Administrator · NOT APPLICABLE
Butterfield, Brad (individual)Administrator · NOT APPLICABLE
Cooney, Colt (individual)Administrator · NOT APPLICABLE
Fay, Susan (individual)Administrator · NOT APPLICABLE
Fernandez, Gina (individual)Administrator · NOT APPLICABLE
Flack, Nicole (individual)Administrator · NOT APPLICABLE
Kaza, Thanmayi (individual)Administrator · NOT APPLICABLE
Kimball, Polly (individual)Administrator · NOT APPLICABLE
Mork, Caitlin (individual)Administrator · NOT APPLICABLE
Parker, James (individual)Administrator · NOT APPLICABLE
Schulz, Jodie (individual)Administrator · NOT APPLICABLE
Servatius, Tammy (individual)Administrator · NOT APPLICABLE
State of Wisconsin (organization)Administrator · NOT APPLICABLE
Steingraber, Joni (individual)Administrator · NOT APPLICABLE
Thibodeau, Brian (individual)Administrator · NOT APPLICABLE
Bond, James (individual)Managing Control - Governing Body · NOT APPLICABLE
Parker, James (individual)Managing Control - Governing Body · NOT APPLICABLE
Servatius, Tammy (individual)Managing Control - Governing Body · NOT APPLICABLE
Bond, James (individual)Operational/managerial Control · NOT APPLICABLE
Britz, Bette (individual)Operational/managerial Control · NOT APPLICABLE
Butterfield, Brad (individual)Operational/managerial Control · NOT APPLICABLE
Cooney, Colt (individual)Operational/managerial Control · NOT APPLICABLE
Fay, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Fernandez, Gina (individual)Operational/managerial Control · NOT APPLICABLE
Flack, Nicole (individual)Operational/managerial Control · NOT APPLICABLE
Kaza, Thanmayi (individual)Operational/managerial Control · NOT APPLICABLE
Kimball, Polly (individual)Operational/managerial Control · NOT APPLICABLE
Mork, Caitlin (individual)Operational/managerial Control · NOT APPLICABLE
Parker, James (individual)Operational/managerial Control · NOT APPLICABLE
Schulz, Jodie (individual)Operational/managerial Control · NOT APPLICABLE
Servatius, Tammy (individual)Operational/managerial Control · NOT APPLICABLE
State of Wisconsin (organization)Operational/managerial Control · NOT APPLICABLE
Steingraber, Joni (individual)Operational/managerial Control · NOT APPLICABLE
Thibodeau, Brian (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of WI Veterans Home Moses Hall?

WI Veterans Home Moses Hall has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does WI Veterans Home Moses Hall have?

It has 192 certified beds and cares for about 184 residents per day.

Has WI Veterans Home Moses Hall been fined?

Yes. CMS lists 1 penalty totaling $23,520 in the last three years.

What is the phone number of WI Veterans Home Moses Hall?

(715) 258-5586. The facility is located at 210 Cumberlidge Ave, King, WI 54946.

Other nursing homes in King

Compare all nursing homes in King, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.