Wi Veterans Home-Boland Hall
Nursing Home · Union Grove, WI
CMS certification number525688
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
21425 E Spring STUnion Grove, WI 53182
Racine County
- Phone
- (262) 878-6702
- ZIP code
- 53182 – all care providers
Facility details
- Certified beds
- 158
- Residents per day
- 61.4 (39% occupied)
- Ownership
- Government - State
- Legal name
- State of Wisconsin
- Medicare certified since
- December 1, 2006
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 6.03 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.96 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.42 (state 0.64 · U.S. 0.86)
- Nurse aides
- 3.66 (state 2.58 · U.S. 2.32)
- Weekend total
- 5.56 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 51.4 (state 46.9 · U.S. 45.8)%
- RN turnover
- 39.4 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 4 in the last year
Inspections
- Last standard inspection
- April 22, 2026
- Health deficiencies (last cycle)
- 19.0 (state 9.5 · U.S. 9.3)
- From complaints
- 15
- Citations on record (3 years)
- 44 health · 25 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-21 |
| 2026-04-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-21 |
| 2026-04-22 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-21 |
| 2026-04-22 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-21 |
| 2025-12-03 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-30 |
| 2025-12-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-30 |
| 2025-12-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-30 |
| 2025-12-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-30 |
| 2025-12-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-30 |
| 2025-10-01 | Honor each resident's preferences, choices, values and beliefs. F0675 · Quality of Life and Care Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2025-11-18 |
| 2025-10-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2025-11-18 |
| 2025-10-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-11-18 |
| 2025-10-01 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-11-18 |
| 2025-10-01 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. F0941 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-18 |
| 2025-10-01 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-18 |
| 2025-10-01 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-18 |
| 2025-10-01 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-18 |
| 2025-10-01 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-18 |
| 2025-10-01 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-18 |
| 2025-06-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-07-02 |
| 2025-06-12 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-11-18 |
| 2025-05-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-21 |
| 2025-03-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-05-21 |
| 2025-03-26 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-15 |
| 2025-03-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-16 |
| 2025-03-26 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-16 |
| 2025-03-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-16 |
| 2025-03-26 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-18 |
| 2025-03-26 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-16 |
| 2025-01-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-09 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-15 |
| 2025-01-09 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-01-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-26 |
| 2025-01-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2025-01-09 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2025-01-09 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-01-14 |
| 2024-08-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-08 |
| 2024-08-08 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-08 |
| 2024-08-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-30 |
| 2023-10-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-11-03 |
| 2023-10-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
8 penalties in the last three years, including $281,174 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-06-12 | Payment Denial | 144 days payment denial |
| 2025-06-12 | Fine | $157,053 |
| 2025-06-12 | Fine | $17,345 |
| 2025-06-12 | Fine | $10,358 |
| 2025-06-12 | Fine | $10,358 |
| 2025-03-26 | Payment Denial | 27 days payment denial |
| 2025-03-26 | Fine | $73,190 |
| 2023-10-16 | Fine | $12,870 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| State of Wisconsin (organization) | 5%+ Direct Ownership Interest · 100% | |
| Beaumont, Lauren (individual) | Administrator · NOT APPLICABLE | |
| Parker, James (individual) | Administrator · NOT APPLICABLE | |
| Servatius, Tammy (individual) | Administrator · NOT APPLICABLE | |
| Sidhu, Sarfraz (individual) | Administrator · NOT APPLICABLE | |
| State of Wisconsin (organization) | Administrator · NOT APPLICABLE | |
| Parker, James (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Servatius, Tammy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Beaumont, Lauren (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Parker, James (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Servatius, Tammy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sidhu, Sarfraz (individual) | Operational/managerial Control · NOT APPLICABLE | |
| State of Wisconsin (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Wi Veterans Home-Boland Hall?
Wi Veterans Home-Boland Hall has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Wi Veterans Home-Boland Hall have?
It has 158 certified beds and cares for about 61 residents per day.
Has Wi Veterans Home-Boland Hall been fined?
Yes. CMS lists 8 penalties totaling $281,174 in the last three years.
What is the phone number of Wi Veterans Home-Boland Hall?
(262) 878-6702. The facility is located at 21425 E Spring ST, Union Grove, WI 53182.
Other nursing homes in Union Grove
-
Oak Ridge Care Center
Nursing Home · Union Grove, WI · 74 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.