Pigeon Falls HCC

Nursing Home · Pigeon Falls, WI

CMS overall rating 5/5 Government - County

CMS certification number525687

Contact & location

13197 Church ST
Pigeon Falls, WI 54760
Trempealeau County
Phone
(715) 983-2293
ZIP code
54760 – all care providers

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Facility details

Certified beds
37
Residents per day
35.8 (97% occupied)
Ownership
Government - County
Legal name
County of Trempealeau
Medicare certified since
January 1, 2007
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.65 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.91 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.37 (state 0.64 · U.S. 0.86)
Nurse aides
2.37 (state 2.58 · U.S. 2.32)
Weekend total
3.41 (state 3.77 · U.S. 3.42)
Nursing staff turnover
13.9 (state 46.9 · U.S. 45.8)%
RN turnover
11.1 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 23, 2025
Health deficiencies (last cycle)
6.0 (state 9.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
7 health · 9 fire safety
DateCitationSeverityStatus
2025-07-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-15
2025-07-23 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-15
2025-07-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-15
2025-07-23 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-15
2025-07-23 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-15
2025-07-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-15
2023-05-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-05-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of Trempealeau (organization)5%+ Direct Ownership Interest · 100%
Deetz, Jerry (individual)Administrator · NOT APPLICABLE
Glaunert, Lori (individual)Administrator · NOT APPLICABLE
Hammel, Katrina (individual)Administrator · NOT APPLICABLE
Kindschy, Bonnie (individual)Administrator · NOT APPLICABLE
Klein, Stacey (individual)Administrator · NOT APPLICABLE
Miller, Richard (individual)Administrator · NOT APPLICABLE
Solberg, Jennifer (individual)Administrator · NOT APPLICABLE
Thesing, Rosemarie (individual)Administrator · NOT APPLICABLE
Turner, Bridgette (individual)Administrator · NOT APPLICABLE
Deetz, Jerry (individual)Corporate Director · NOT APPLICABLE
Glaunert, Lori (individual)Corporate Officer · NOT APPLICABLE
Kindschy, Bonnie (individual)Managing Control - Governing Body · NOT APPLICABLE
Klein, Stacey (individual)Managing Control - Governing Body · NOT APPLICABLE
Miller, Richard (individual)Managing Control - Governing Body · NOT APPLICABLE
Solberg, Jennifer (individual)Managing Control - Governing Body · NOT APPLICABLE
Turner, Bridgette (individual)Managing Control - Governing Body · NOT APPLICABLE
Hammel, Katrina (individual)Operational/managerial Control · NOT APPLICABLE
Thesing, Rosemarie (individual)Operational/managerial Control · NOT APPLICABLE
Kindschy, Bonnie (individual)Trustee Of The Snf · NOT APPLICABLE
Klein, Stacey (individual)Trustee Of The Snf · NOT APPLICABLE
Miller, Richard (individual)Trustee Of The Snf · NOT APPLICABLE
Solberg, Jennifer (individual)Trustee Of The Snf · NOT APPLICABLE
Turner, Bridgette (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Pigeon Falls HCC?

Pigeon Falls HCC has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Pigeon Falls HCC have?

It has 37 certified beds and cares for about 36 residents per day.

Has Pigeon Falls HCC been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Pigeon Falls HCC?

(715) 983-2293. The facility is located at 13197 Church ST, Pigeon Falls, WI 54760.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.