Plymouth Health Services
Nursing Home · Plymouth, WI
CMS certification number525685
Contact & location
916 E Clifford StPlymouth, WI 53073
Sheboygan County
- Phone
- (920) 893-4777
- ZIP code
- 53073 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 19.5 (39% occupied)
- Ownership
- For profit - Corporation
- Legal name
- NSH Plymouth LLC
- Chain
- North Shore Healthcare (59 facilities, avg 2.7★)
- Medicare certified since
- January 1, 2006
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.83 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.03 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.80 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.01 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.36 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 73.1 (state 46.9 · U.S. 45.8)%
- RN turnover
- 85.7 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- August 20, 2025
- Health deficiencies (last cycle)
- 8.0 (state 9.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 36 health · 15 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-07-01 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-07-31 |
| 2025-08-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-20 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-20 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-20 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-20 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-07-10 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-01 |
| 2024-10-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-08-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-23 |
| 2024-08-26 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-23 |
| 2024-08-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-23 |
| 2024-07-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-31 |
| 2024-06-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-26 | Give the resident's representative the ability to exercise the resident's rights. F0551 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-26 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-26 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-26 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. F0646 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-26 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-26 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-29 |
| 2024-06-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-03-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-19 |
| 2024-03-19 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-19 |
| 2024-03-19 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-19 |
| 2024-03-19 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-19 |
| 2024-03-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-19 |
| 2024-03-19 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-19 |
| 2024-03-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-19 |
| 2023-05-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
| 2023-05-10 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
| 2023-05-10 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
| 2023-05-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
| 2023-05-10 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
| 2023-05-10 | Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Nshr Operations LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Arrowhead 123 LLC (organization) | 5%+ Indirect Ownership Interest · 10% | |
| Mills, David (individual) | 5%+ Indirect Ownership Interest · 18% | |
| The Lane Morrell Bowen Trust (organization) | 5%+ Indirect Ownership Interest · 10% | |
| Cibc Bank USA (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Cibc Bank USA (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Arrowhead 123 LLC (organization) | Administrator · NOT APPLICABLE | |
| Baumann, Troy (individual) | Administrator · NOT APPLICABLE | |
| Belongia, Christina (individual) | Administrator · NOT APPLICABLE | |
| Cliftonlarsonallen LLP (organization) | Administrator · NOT APPLICABLE | |
| Continuum Therapy Partners LLC (organization) | Administrator · NOT APPLICABLE | |
| Gee, Darren (individual) | Administrator · NOT APPLICABLE | |
| Greer, Lauren (individual) | Administrator · NOT APPLICABLE | |
| Hoehn, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| North Shore Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| NSH 916 East Clifford Street LLC (organization) | Administrator · NOT APPLICABLE | |
| NSH Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Patzer, Colleen (individual) | Administrator · NOT APPLICABLE | |
| Purtell, Brian (individual) | Administrator · NOT APPLICABLE | |
| Quednow, Dawn (individual) | Administrator · NOT APPLICABLE | |
| Ramnanan, Keshni (individual) | Administrator · NOT APPLICABLE | |
| The Lane Morrell Bowen Trust (organization) | Administrator · NOT APPLICABLE | |
| Wipfli LLP (organization) | Administrator · NOT APPLICABLE | |
| Baumann, Troy (individual) | Corporate Director · NOT APPLICABLE | |
| Hoehn, Jeffrey (individual) | Corporate Director · NOT APPLICABLE | |
| Baumann, Troy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Belongia, Christina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cibc Bank USA (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Cliftonlarsonallen LLP (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Continuum Therapy Partners LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Gee, Darren (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Greer, Lauren (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hoehn, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| North Shore Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| NSH Rehab LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Patzer, Colleen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Purtell, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Quednow, Dawn (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ramnanan, Keshni (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wipfli LLP (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Plymouth Health Services?
Plymouth Health Services has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Plymouth Health Services have?
It has 50 certified beds and cares for about 20 residents per day.
Has Plymouth Health Services been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Plymouth Health Services?
It is part of North Shore Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Plymouth Health Services?
(920) 893-4777. The facility is located at 916 E Clifford St, Plymouth, WI 53073.
Other nursing homes in Plymouth
-
Rocky Knoll Health Care
Nursing Home · Plymouth, WI · 149 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.