United Pioneer Home

Nursing Home · Luck, WI

CMS overall rating 4/5 Non profit - Corporation

CMS certification number525680

Contact & location

623 S Second ST
Luck, WI 54853
Polk County
Phone
(715) 472-2164
ZIP code
54853 – all care providers

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Facility details

Certified beds
50
Residents per day
44.0 (88% occupied)
Ownership
Non profit - Corporation
Legal name
United Pioneer Home INC
Medicare certified since
November 1, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.87 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.93 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.52 (state 0.64 · U.S. 0.86)
Nurse aides
3.42 (state 2.58 · U.S. 2.32)
Weekend total
4.50 (state 3.77 · U.S. 3.42)
Nursing staff turnover
45.0 (state 46.9 · U.S. 45.8)%
RN turnover
50.0 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 24, 2025
Health deficiencies (last cycle)
7.0 (state 9.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
24 health · 6 fire safety · includes actual harm
DateCitationSeverityStatus
2025-09-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-10-17
2025-09-24 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-17
2025-09-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-17
2025-09-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-17
2025-09-24 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-17
2025-09-24 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-17
2025-08-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-17
2024-07-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-07-10 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-07-10 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-07-10 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-07-10 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-07-10 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-07-10 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-07-10 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-10
2024-05-07 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-07
2024-05-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-07
2023-08-02 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-09-02
2023-08-02 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-02
2023-08-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-02
2023-08-02 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-02
2023-08-02 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-02
2023-08-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-02
2023-08-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-02

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years.

DateTypeAmount
2025-08-29Payment Denial21 days payment denial

Ownership & management

NameRoleSince
Andress, Jay (individual)Administrator · NOT APPLICABLE
Roeschen's Healthcare LLC (organization)Administrator · NOT APPLICABLE
Schultz, William (individual)Administrator · NOT APPLICABLE
Adair, Craig (individual)Corporate Director · NOT APPLICABLE
Andress, Jay (individual)Corporate Director · NOT APPLICABLE
Gilhoi, Sue (individual)Corporate Director · NOT APPLICABLE
Johnson, Dale (individual)Corporate Director · NOT APPLICABLE
Prose, Donald (individual)Corporate Director · NOT APPLICABLE
Rowe, Bruce (individual)Corporate Director · NOT APPLICABLE
Broten, Michael (individual)Corporate Officer · NOT APPLICABLE
Glaim, Steve (individual)Corporate Officer · NOT APPLICABLE
Jorgensen, Barbara (individual)Corporate Officer · NOT APPLICABLE
Andress, Jay (individual)Operational/managerial Control · NOT APPLICABLE
Quick, Jane (individual)Operational/managerial Control · NOT APPLICABLE
Roeschen's Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Schultz, William (individual)Operational/managerial Control · NOT APPLICABLE
United Pioneer Home INC (organization)Operational/managerial Control · NOT APPLICABLE
United Pioneer Home INC (organization)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of United Pioneer Home?

United Pioneer Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does United Pioneer Home have?

It has 50 certified beds and cares for about 44 residents per day.

Has United Pioneer Home been fined?

Yes. CMS lists 1 penalty in the last three years.

What is the phone number of United Pioneer Home?

(715) 472-2164. The facility is located at 623 S Second ST, Luck, WI 54853.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.