Dove Healthcare - Spooner

Nursing Home · Spooner, WI

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number525673

Contact & location

510 First ST
Spooner, WI 54801
Washburn County
Phone
(715) 635-1415
ZIP code
54801 – all care providers

Open in Google Maps

Facility details

Certified beds
50
Residents per day
42.7 (85% occupied)
Ownership
For profit - Limited Liability company
Legal name
Spooner Rehabilitation and Nursing Center LLC
Chain
Dove Healthcare (11 facilities, avg 3.2★)
Medicare certified since
May 15, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.63 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.93 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.68 (state 0.64 · U.S. 0.86)
Nurse aides
3.02 (state 2.58 · U.S. 2.32)
Weekend total
4.01 (state 3.77 · U.S. 3.42)
Nursing staff turnover
71.4 (state 46.9 · U.S. 45.8)%
RN turnover
55.6 (state 39.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
July 23, 2025
Health deficiencies (last cycle)
8.0 (state 9.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
38 health · 13 fire safety · includes actual harm
DateCitationSeverityStatus
2025-07-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-07-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-07-23 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-07-23 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-07-23 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-07-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-07-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-07-23 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-13
2025-01-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2024-08-21 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-11
2024-05-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-06-20
2024-05-23 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
G
Actual harm
Corrected 2024-06-20
2024-05-23 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-05-23 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-06-20
2023-04-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-11
2023-04-12 Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-05-11
2023-04-12 Ensure staff are vaccinated for COVID-19
F0888 · Infection Control Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-05-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Spooner Opco Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
Divine HC Holdco LLC (organization)5%+ Indirect Ownership Interest
Goldstar - Divine Holdings Spooner LLC (organization)5%+ Indirect Ownership Interest
Goldstar Capital Partners LLC (organization)5%+ Indirect Ownership Interest
Goldstar Wisconsin Associates, LLC (organization)5%+ Indirect Ownership Interest
Markovits, Isaak (individual)5%+ Indirect Ownership Interest
Richland, Ilan (individual)5%+ Indirect Ownership Interest
Dunham, Jeffrey (individual)Contracted Managing Employee · NOT APPLICABLE
Goldner, David (individual)Corporate Officer · NOT APPLICABLE
Markovits, Isaak (individual)Corporate Officer · NOT APPLICABLE
Mertens, Kali (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Dove Healthcare - Spooner?

Dove Healthcare - Spooner has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Dove Healthcare - Spooner have?

It has 50 certified beds and cares for about 43 residents per day.

Has Dove Healthcare - Spooner been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Dove Healthcare - Spooner?

It is part of Dove Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Dove Healthcare - Spooner?

(715) 635-1415. The facility is located at 510 First ST, Spooner, WI 54801.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.