Norseland Nursing Home
Nursing Home · Westby, WI
CMS certification number525619
Contact & location
323 Black River AveWestby, WI 54667
Vernon County
- Phone
- (608) 634-3747
- ZIP code
- 54667 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 37.5 (75% occupied)
- Ownership
- Government - City
- Legal name
- Bethany-St Joseph Corporation
- Medicare certified since
- July 1, 1997
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.85 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.04 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.46 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.35 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.39 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 34.0 (state 46.9 · U.S. 45.8)%
- RN turnover
- 27.3 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 19, 2025
- Health deficiencies (last cycle)
- 3.0 (state 9.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 18 health · 15 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-06-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-07-24 |
| 2025-06-19 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-24 |
| 2025-06-19 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-24 |
| 2024-05-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-05-29 |
| 2024-05-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-01 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-05-29 |
| 2023-02-09 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-03 |
| 2023-02-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-23 |
| 2023-02-09 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-03 |
| 2023-02-09 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Braley, Matthew (individual) | Corporate Director · NOT APPLICABLE | |
| Hanson, Charles (individual) | Corporate Director · NOT APPLICABLE | |
| Kite, Cindi (individual) | Corporate Director · NOT APPLICABLE | |
| Kotnour, Joseph (individual) | Corporate Director · NOT APPLICABLE | |
| Passe, Nicholas (individual) | Corporate Director · NOT APPLICABLE | |
| Patros, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Pedace, Terri (individual) | Corporate Director · NOT APPLICABLE | |
| Quarberg, Bradley (individual) | Corporate Director · NOT APPLICABLE | |
| Sacie, Bonita (individual) | Corporate Director · NOT APPLICABLE | |
| Spilde, Steve (individual) | Corporate Director · NOT APPLICABLE | |
| Strohm, Barbara (individual) | Corporate Director · NOT APPLICABLE | |
| Wichelt, Joyce (individual) | Corporate Director · NOT APPLICABLE | |
| Ubbelohde, Craig (individual) | Corporate Officer · NOT APPLICABLE | |
| Zeman, Elaine (individual) | Corporate Officer · NOT APPLICABLE | |
| Feirtag, Megan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Zeman, Elaine (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Norseland Nursing Home?
Norseland Nursing Home has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Norseland Nursing Home have?
It has 50 certified beds and cares for about 38 residents per day.
Has Norseland Nursing Home been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Norseland Nursing Home?
(608) 634-3747. The facility is located at 323 Black River Ave, Westby, WI 54667.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.