St Paul Elder Services, Inc
Nursing Home · Kaukauna, WI
Contact & location
316 East 14th StreetKaukauna, WI 54130
Outagamie County
- Phone
- (920) 766-6020
- ZIP code
- 54130 – all care providers
Facility details
- Certified beds
- 105
- Residents per day
- 97.0 (92% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- ST Paul Elder Services, INC
- Chain
- Franciscan Sisters of Christian Charity (3 facilities, avg 3.7★)
- Medicare certified since
- July 1, 1997
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.80 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.05 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.61 (state 0.64 · U.S. 0.86)
- Nurse aides
- 3.14 (state 2.58 · U.S. 2.32)
- Weekend total
- 4.47 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 36.6 (state 46.9 · U.S. 45.8)%
- RN turnover
- 33.3 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 12, 2026
- Health deficiencies (last cycle)
- 1.0 (state 9.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 8 health · 12 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2025-06-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-17 |
| 2025-04-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-25 |
| 2025-04-02 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-25 |
| 2025-04-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-02 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-25 |
| 2025-04-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-25 |
| 2024-09-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Abel, Jackie (individual) | Administrator · NOT APPLICABLE | |
| Acker, Charleen (individual) | Administrator · NOT APPLICABLE | |
| Amergis Healthcare Staffing, INC (organization) | Administrator · NOT APPLICABLE | |
| Brady, Nicole (individual) | Administrator · NOT APPLICABLE | |
| Davis Clinical Consulting (organization) | Administrator · NOT APPLICABLE | |
| Eiting, Clay (individual) | Administrator · NOT APPLICABLE | |
| Franciscan Sisters of Christian Charity Sponsored Ministries, INC. (organization) | Administrator · NOT APPLICABLE | |
| Gage, Michael (individual) | Administrator · NOT APPLICABLE | |
| Hietpas, Pat (individual) | Administrator · NOT APPLICABLE | |
| Kienert, Kelsey (individual) | Administrator · NOT APPLICABLE | |
| Kohlmann, Joellen (individual) | Administrator · NOT APPLICABLE | |
| Lemke, Karmen (individual) | Administrator · NOT APPLICABLE | |
| Mashl, Megan (individual) | Administrator · NOT APPLICABLE | |
| Neville, Ryan (individual) | Administrator · NOT APPLICABLE | |
| P&M Holding Group LLP (organization) | Administrator · NOT APPLICABLE | |
| PRN Health Services, INC. (organization) | Administrator · NOT APPLICABLE | |
| Schroeder, Amber (individual) | Administrator · NOT APPLICABLE | |
| Vandehey, Paula (individual) | Administrator · NOT APPLICABLE | |
| Abel, Jackie (individual) | Corporate Director · NOT APPLICABLE | |
| Acker, Charleen (individual) | Corporate Director · NOT APPLICABLE | |
| Brady, Nicole (individual) | Corporate Director · NOT APPLICABLE | |
| Eiting, Clay (individual) | Corporate Director · NOT APPLICABLE | |
| Gage, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Hietpas, Pat (individual) | Corporate Director · NOT APPLICABLE | |
| Kohlmann, Joellen (individual) | Corporate Director · NOT APPLICABLE | |
| Lemke, Karmen (individual) | Corporate Director · NOT APPLICABLE | |
| Vandehey, Paula (individual) | Corporate Director · NOT APPLICABLE | |
| Schroeder, Amber (individual) | Corporate Officer · NOT APPLICABLE | |
| Abel, Jackie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Acker, Charleen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Amergis Healthcare Staffing, INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Brady, Nicole (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Davis Clinical Consulting (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Eiting, Clay (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Franciscan Sisters of Christian Charity Sponsored Ministries, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Gage, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hietpas, Pat (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kienert, Kelsey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kohlmann, Joellen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lemke, Karmen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mashl, Megan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Neville, Ryan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| P&M Holding Group LLP (organization) | Operational/managerial Control · NOT APPLICABLE | |
| PRN Health Services, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Sabin-Wilson, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schroeder, Amber (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vandehey, Paula (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of St Paul Elder Services, Inc?
St Paul Elder Services, Inc has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does St Paul Elder Services, Inc have?
It has 105 certified beds and cares for about 97 residents per day.
Has St Paul Elder Services, Inc been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns St Paul Elder Services, Inc?
It is part of Franciscan Sisters of Christian Charity and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of St Paul Elder Services, Inc?
(920) 766-6020. The facility is located at 316 East 14th Street, Kaukauna, WI 54130.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.