St Paul Elder Services, Inc

Nursing Home · Kaukauna, WI

CMS overall rating 5/5 Non profit - Corporation

CMS certification number525617

Contact & location

316 East 14th Street
Kaukauna, WI 54130
Outagamie County
Phone
(920) 766-6020
ZIP code
54130 – all care providers

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Facility details

Certified beds
105
Residents per day
97.0 (92% occupied)
Ownership
Non profit - Corporation
Legal name
ST Paul Elder Services, INC
Chain
Franciscan Sisters of Christian Charity (3 facilities, avg 3.7★)
Medicare certified since
July 1, 1997
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.80 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.05 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.61 (state 0.64 · U.S. 0.86)
Nurse aides
3.14 (state 2.58 · U.S. 2.32)
Weekend total
4.47 (state 3.77 · U.S. 3.42)
Nursing staff turnover
36.6 (state 46.9 · U.S. 45.8)%
RN turnover
33.3 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 12, 2026
Health deficiencies (last cycle)
1.0 (state 9.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
8 health · 12 fire safety
DateCitationSeverityStatus
2026-03-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-06
2025-06-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-17
2025-04-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-04-02 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-04-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-04-02 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-04-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2024-09-26 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Abel, Jackie (individual)Administrator · NOT APPLICABLE
Acker, Charleen (individual)Administrator · NOT APPLICABLE
Amergis Healthcare Staffing, INC (organization)Administrator · NOT APPLICABLE
Brady, Nicole (individual)Administrator · NOT APPLICABLE
Davis Clinical Consulting (organization)Administrator · NOT APPLICABLE
Eiting, Clay (individual)Administrator · NOT APPLICABLE
Franciscan Sisters of Christian Charity Sponsored Ministries, INC. (organization)Administrator · NOT APPLICABLE
Gage, Michael (individual)Administrator · NOT APPLICABLE
Hietpas, Pat (individual)Administrator · NOT APPLICABLE
Kienert, Kelsey (individual)Administrator · NOT APPLICABLE
Kohlmann, Joellen (individual)Administrator · NOT APPLICABLE
Lemke, Karmen (individual)Administrator · NOT APPLICABLE
Mashl, Megan (individual)Administrator · NOT APPLICABLE
Neville, Ryan (individual)Administrator · NOT APPLICABLE
P&M Holding Group LLP (organization)Administrator · NOT APPLICABLE
PRN Health Services, INC. (organization)Administrator · NOT APPLICABLE
Schroeder, Amber (individual)Administrator · NOT APPLICABLE
Vandehey, Paula (individual)Administrator · NOT APPLICABLE
Abel, Jackie (individual)Corporate Director · NOT APPLICABLE
Acker, Charleen (individual)Corporate Director · NOT APPLICABLE
Brady, Nicole (individual)Corporate Director · NOT APPLICABLE
Eiting, Clay (individual)Corporate Director · NOT APPLICABLE
Gage, Michael (individual)Corporate Director · NOT APPLICABLE
Hietpas, Pat (individual)Corporate Director · NOT APPLICABLE
Kohlmann, Joellen (individual)Corporate Director · NOT APPLICABLE
Lemke, Karmen (individual)Corporate Director · NOT APPLICABLE
Vandehey, Paula (individual)Corporate Director · NOT APPLICABLE
Schroeder, Amber (individual)Corporate Officer · NOT APPLICABLE
Abel, Jackie (individual)Operational/managerial Control · NOT APPLICABLE
Acker, Charleen (individual)Operational/managerial Control · NOT APPLICABLE
Amergis Healthcare Staffing, INC (organization)Operational/managerial Control · NOT APPLICABLE
Brady, Nicole (individual)Operational/managerial Control · NOT APPLICABLE
Davis Clinical Consulting (organization)Operational/managerial Control · NOT APPLICABLE
Eiting, Clay (individual)Operational/managerial Control · NOT APPLICABLE
Franciscan Sisters of Christian Charity Sponsored Ministries, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Gage, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Hietpas, Pat (individual)Operational/managerial Control · NOT APPLICABLE
Kienert, Kelsey (individual)Operational/managerial Control · NOT APPLICABLE
Kohlmann, Joellen (individual)Operational/managerial Control · NOT APPLICABLE
Lemke, Karmen (individual)Operational/managerial Control · NOT APPLICABLE
Mashl, Megan (individual)Operational/managerial Control · NOT APPLICABLE
Neville, Ryan (individual)Operational/managerial Control · NOT APPLICABLE
P&M Holding Group LLP (organization)Operational/managerial Control · NOT APPLICABLE
PRN Health Services, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Sabin-Wilson, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Schroeder, Amber (individual)Operational/managerial Control · NOT APPLICABLE
Vandehey, Paula (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of St Paul Elder Services, Inc?

St Paul Elder Services, Inc has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does St Paul Elder Services, Inc have?

It has 105 certified beds and cares for about 97 residents per day.

Has St Paul Elder Services, Inc been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns St Paul Elder Services, Inc?

It is part of Franciscan Sisters of Christian Charity and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of St Paul Elder Services, Inc?

(920) 766-6020. The facility is located at 316 East 14th Street, Kaukauna, WI 54130.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.