Complete Care at Hales Corners
Nursing Home · Hales Corners, WI
CMS certification number525596
Contact & location
9449 W. Forest Home Ave.Hales Corners, WI 53130
Milwaukee County
- Phone
- (414) 529-6888
- ZIP code
- 53130 – all care providers
Facility details
- Certified beds
- 62
- Residents per day
- 55.6 (90% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Hales Corners Care and Rehab Center LLC
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- June 10, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.64 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.87 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 1.04 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.73 (state 2.58 · U.S. 2.32)
- Weekend total
- 4.29 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 64.7 (state 46.9 · U.S. 45.8)%
- RN turnover
- 61.1 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- June 18, 2025
- Health deficiencies (last cycle)
- 11.0 (state 9.5 · U.S. 9.3)
- From complaints
- 6
- Citations on record (3 years)
- 17 health · 20 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-19 |
| 2026-02-19 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-20 |
| 2025-12-05 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-08 |
| 2025-12-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-08 |
| 2025-12-05 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-08 |
| 2025-06-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-27 |
| 2025-06-18 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-25 |
| 2025-06-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-07 |
| 2025-06-18 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-07 |
| 2025-06-18 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-14 |
| 2025-06-18 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-07 |
| 2024-03-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-04-25 |
| 2024-03-27 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-25 |
| 2023-01-12 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-10 |
| 2023-01-12 | Perform COVID19 testing on residents and staff. F0886 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-01-13 |
| 2023-01-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-13 |
| 2023-01-12 | Ensure staff are vaccinated for COVID-19 F0888 · Infection Control Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2023-01-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $17,934 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-03-27 | Fine | $17,934 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| PC Hales Corners Opco Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| PC Hales Corners Topco Opco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Peace Capital Holdings II LLC (organization) | 5%+ Indirect Ownership Interest | |
| SMS 2021 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Bielinski, Renee (individual) | Administrator · NOT APPLICABLE | |
| Chang, Steve (individual) | Administrator · NOT APPLICABLE | |
| Des Capital LLC (organization) | Administrator · NOT APPLICABLE | |
| Hales Corners Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Jacobs, Sara (individual) | Administrator · NOT APPLICABLE | |
| JRK Investments LLC (organization) | Administrator · NOT APPLICABLE | |
| Klugman, Jacob (individual) | Administrator · NOT APPLICABLE | |
| PC Hales Corners Propco Holdco LLC (organization) | Administrator · NOT APPLICABLE | |
| PC Hales Corners Topco Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Peace Capital Holdings II LLC (organization) | Administrator · NOT APPLICABLE | |
| Ponce, Maria (individual) | Administrator · NOT APPLICABLE | |
| SMS 2021 Trust (organization) | Administrator · NOT APPLICABLE | |
| Sternbuch, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Weissman, Malka (individual) | Administrator · NOT APPLICABLE | |
| Stein, Shalom (individual) | Corporate Director · NOT APPLICABLE | |
| Des Capital LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| JRK Investments LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Klugman, Jacob (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stein, Shalom (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Sternbuch, Daniel (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hellman, Yosef (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Stein, Shalom (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bielinski, Renee (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Chang, Steve (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hellman, Yosef (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jacobs, Sara (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ponce, Maria (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sternbuch, Daniel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stein, Shalom (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Hales Corners?
Complete Care at Hales Corners has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Complete Care at Hales Corners have?
It has 62 certified beds and cares for about 56 residents per day.
Has Complete Care at Hales Corners been fined?
Yes. CMS lists 1 penalty totaling $17,934 in the last three years.
Who owns Complete Care at Hales Corners?
It is part of Complete Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Hales Corners?
(414) 529-6888. The facility is located at 9449 W. Forest Home Ave., Hales Corners, WI 53130.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.