Brewster Village

Nursing Home · Appleton, WI

CMS overall rating 4/5 Government - County

CMS certification number525574

Contact & location

3300 W Brewster St
Appleton, WI 54914
Outagamie County
Phone
(920) 832-5400
ZIP code
54914 – all care providers

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Facility details

Certified beds
204
Residents per day
122.3 (60% occupied)
Ownership
Government - County
Legal name
County of Outagamie
Medicare certified since
August 1, 1995
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.10 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.57 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.32 (state 0.64 · U.S. 0.86)
Nurse aides
3.21 (state 2.58 · U.S. 2.32)
Weekend total
4.65 (state 3.77 · U.S. 3.42)
Nursing staff turnover
36.6 (state 46.9 · U.S. 45.8)%
RN turnover
31.1 (state 39.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 15, 2026
Health deficiencies (last cycle)
7.0 (state 9.5 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
17 health · 33 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-11
2026-04-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-18
2026-04-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-11
2026-04-15 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-11
2026-03-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-02-18
2025-08-15 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-01-08 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-03
2025-01-08 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-07
2023-11-29 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-26

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of Outagamie (organization)5%+ Direct Ownership Interest · 100%
Nelson, Tamra (individual)Operational/managerial Control · NOT APPLICABLE
Gruper, Ann (individual)W-2 Managing Employee · NOT APPLICABLE
Neuman, Timothy (individual)W-2 Managing Employee · NOT APPLICABLE
Walk, Taya (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Brewster Village?

Brewster Village has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Brewster Village have?

It has 204 certified beds and cares for about 122 residents per day.

Has Brewster Village been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Brewster Village?

(920) 832-5400. The facility is located at 3300 W Brewster St, Appleton, WI 54914.

Other nursing homes in Appleton

Compare all nursing homes in Appleton, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.