Vernon Manor
Nursing Home · Viroqua, WI
CMS certification number525562
Contact & location
310 Fairlane DRViroqua, WI 54665
Vernon County
- Phone
- (608) 637-5400
- ZIP code
- 54665 – all care providers
Facility details
- Certified beds
- 80
- Residents per day
- 49.9 (62% occupied)
- Ownership
- Government - County
- Legal name
- County of Vernon
- Medicare certified since
- April 1, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.59 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.84 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.80 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.96 (state 2.58 · U.S. 2.32)
- Weekend total
- 4.23 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 45.5 (state 46.9 · U.S. 45.8)%
- RN turnover
- 20.0 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- February 27, 2026
- Health deficiencies (last cycle)
- 6.0 (state 9.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 15 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-27 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-27 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2024-11-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-19 |
| 2024-11-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-19 |
| 2024-11-19 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-19 |
| 2024-11-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-19 |
| 2024-07-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-19 |
| 2024-07-31 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-19 |
| 2023-08-28 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-09-17 |
| 2023-08-28 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-17 |
| 2023-08-28 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-17 |
| 2023-08-28 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-17 |
| 2023-08-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-17 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $12,649 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-08-28 | Payment Denial | 26 days payment denial |
| 2023-08-28 | Fine | $12,649 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| County of Vernon (organization) | 5%+ Direct Ownership Interest · 100% | |
| County of Vernon (organization) | Administrator · NOT APPLICABLE | |
| Gochanour, Kimberly (individual) | Administrator · NOT APPLICABLE | |
| Henry, Mary (individual) | Administrator · NOT APPLICABLE | |
| Kilmer, Bruce (individual) | Administrator · NOT APPLICABLE | |
| Lancaster, Rebecca (individual) | Administrator · NOT APPLICABLE | |
| Spitzer, Michael (individual) | Administrator · NOT APPLICABLE | |
| Walleser, Kevin (individual) | Administrator · NOT APPLICABLE | |
| White, Michelle (individual) | Administrator · NOT APPLICABLE | |
| Woody, Brian (individual) | Administrator · NOT APPLICABLE | |
| Henry, Mary (individual) | Corporate Director · NOT APPLICABLE | |
| Kilmer, Bruce (individual) | Corporate Director · NOT APPLICABLE | |
| Walleser, Kevin (individual) | Corporate Director · NOT APPLICABLE | |
| County of Vernon (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Gochanour, Kimberly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Henry, Mary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kilmer, Bruce (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lancaster, Rebecca (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Spitzer, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Walleser, Kevin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| White, Michelle (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Woody, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Henry, Mary (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Kilmer, Bruce (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Walleser, Kevin (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Vernon Manor?
Vernon Manor has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Vernon Manor have?
It has 80 certified beds and cares for about 50 residents per day.
Has Vernon Manor been fined?
Yes. CMS lists 2 penalties totaling $12,649 in the last three years.
What is the phone number of Vernon Manor?
(608) 637-5400. The facility is located at 310 Fairlane DR, Viroqua, WI 54665.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.