Shorehaven HLTH & Rehab CTR

Nursing Home · Oconomowoc, WI

CMS overall rating 5/5 Non profit - Corporation

CMS certification number525560

Contact & location

1305 W Wisconsin Ave
Oconomowoc, WI 53066
Waukesha County
Phone
(262) 567-8341
ZIP code
53066 – all care providers

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Facility details

Certified beds
88
Residents per day
73.1 (83% occupied)
Ownership
Non profit - Corporation
Legal name
Lutheran Homes of Oconomowoc INC.
Medicare certified since
February 1, 1995
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.41 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.33 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.74 (state 0.64 · U.S. 0.86)
Nurse aides
3.34 (state 2.58 · U.S. 2.32)
Weekend total
4.87 (state 3.77 · U.S. 3.42)
Nursing staff turnover
38.8 (state 46.9 · U.S. 45.8)%
RN turnover
13.6 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 11, 2025
Health deficiencies (last cycle)
5.0 (state 9.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
10 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-05 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-17
2026-03-05 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2025-06-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-08
2025-06-11 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-08
2025-06-11 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-08
2024-06-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-08-09
2024-02-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-14
2022-11-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-01-31
2022-11-14 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-04
2022-11-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years.

DateTypeAmount
2024-06-25Payment Denial13 days payment denial

Ownership & management

NameRoleSince
Cooper, William (individual)Administrator · NOT APPLICABLE
Karls, Emily (individual)Administrator · NOT APPLICABLE
Boray, Johathan (individual)Corporate Director · NOT APPLICABLE
Boyer-Ruan, Beth (individual)Corporate Director · NOT APPLICABLE
Buscemi, Alfonso (individual)Corporate Director · NOT APPLICABLE
Lammers, Joel (individual)Corporate Director · NOT APPLICABLE
Lentz, William (individual)Corporate Director · NOT APPLICABLE
Mayer, Roger (individual)Corporate Director · NOT APPLICABLE
Miller, Mary (individual)Corporate Director · NOT APPLICABLE
O'malley, Mary (individual)Corporate Director · NOT APPLICABLE
Ratzel, Mary Lee (individual)Corporate Director · NOT APPLICABLE
Sokop, Mary (individual)Corporate Director · NOT APPLICABLE
Bergin, Scott (individual)Corporate Officer · NOT APPLICABLE
Holland, Philip (individual)Corporate Officer · NOT APPLICABLE
Cooper, William (individual)Operational/managerial Control · NOT APPLICABLE
Dahlke, Dale (individual)Operational/managerial Control · NOT APPLICABLE
Karls, Emily (individual)Operational/managerial Control · NOT APPLICABLE
Polinske, Bryan (individual)Operational/managerial Control · NOT APPLICABLE
Bergin, Scott (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Shorehaven HLTH & Rehab CTR?

Shorehaven HLTH & Rehab CTR has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Shorehaven HLTH & Rehab CTR have?

It has 88 certified beds and cares for about 73 residents per day.

Has Shorehaven HLTH & Rehab CTR been fined?

Yes. CMS lists 1 penalty in the last three years.

What is the phone number of Shorehaven HLTH & Rehab CTR?

(262) 567-8341. The facility is located at 1305 W Wisconsin Ave, Oconomowoc, WI 53066.

Other nursing homes in Oconomowoc

Compare all nursing homes in Oconomowoc, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.