Chi Franciscan Villa
Nursing Home · South Milwaukee, WI
CMS certification number525526
Contact & location
3601 S Chicago AveSouth Milwaukee, WI 53172
Milwaukee County
- Phone
- (414) 764-4100
- ZIP code
- 53172 – all care providers
Facility details
- Certified beds
- 90
- Residents per day
- 83.2 (92% occupied)
- Ownership
- Non profit - Other
- Legal name
- CHI Living Communities
- Chain
- Commonspirit Health (18 facilities, avg 2.7★)
- Medicare certified since
- November 19, 1993
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.46 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.64 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.51 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.31 (state 2.58 · U.S. 2.32)
- Weekend total
- 2.91 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 50.0 (state 46.9 · U.S. 45.8)%
- RN turnover
- 65.0 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 29, 2026
- Health deficiencies (last cycle)
- 25.0 (state 9.5 · U.S. 9.3)
- From complaints
- 16
- Citations on record (3 years)
- 56 health · 24 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-19 |
| 2026-05-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-05-29 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-02-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-16 |
| 2026-02-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-16 |
| 2026-02-18 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-02-18 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-02-18 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-02-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-02-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-02-18 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2026-02-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-16 |
| 2025-12-23 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-26 |
| 2025-11-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-05 |
| 2025-10-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-10-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-10-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-07-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-06-12 |
| 2025-07-16 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-06 |
| 2025-07-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-17 |
| 2025-07-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-17 |
| 2025-05-30 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-30 |
| 2025-05-30 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-30 |
| 2025-05-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-30 |
| 2025-05-30 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-30 |
| 2025-05-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-30 |
| 2025-02-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-02-28 |
| 2025-02-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-20 |
| 2025-02-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-28 |
| 2025-02-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-28 |
| 2025-02-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-28 |
| 2025-02-20 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-28 |
| 2024-11-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-11-20 |
| 2024-11-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-20 |
| 2024-06-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2023-12-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-01-02 |
| 2023-12-05 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-01-02 |
| 2023-12-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-02 |
| 2023-12-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-02 |
| 2023-12-05 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-02 |
| 2023-12-05 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
6 penalties in the last three years, including $257,227 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-13 | Fine | $48,620 |
| 2025-07-16 | Fine | $26,685 |
| 2025-02-20 | Fine | $44,532 |
| 2024-11-08 | Fine | $121,797 |
| 2023-12-05 | Payment Denial | 11 days payment denial |
| 2023-12-05 | Fine | $15,593 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Sylvania Franciscan Health (organization) | 5%+ Direct Ownership Interest · 100% | |
| Commonspirit Health (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Barta, Elizabeth (individual) | Administrator · NOT APPLICABLE | |
| Cecil, Caitlin (individual) | Administrator · NOT APPLICABLE | |
| Commonspirit Health (organization) | Administrator · NOT APPLICABLE | |
| Concept Rehab, INC. (organization) | Administrator · NOT APPLICABLE | |
| Finn, Christina (individual) | Administrator · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Administrator · NOT APPLICABLE | |
| Goyal, Alok (individual) | Administrator · NOT APPLICABLE | |
| Grubbs, Stacey (individual) | Administrator · NOT APPLICABLE | |
| Hazard, Ted (individual) | Administrator · NOT APPLICABLE | |
| Howard, Casey (individual) | Administrator · NOT APPLICABLE | |
| Iffland, Alisa (individual) | Administrator · NOT APPLICABLE | |
| Longhin-Howard, Joan (individual) | Administrator · NOT APPLICABLE | |
| Lucas, Gina (individual) | Administrator · NOT APPLICABLE | |
| McFarland, Dianne (individual) | Administrator · NOT APPLICABLE | |
| Munroe, Kyle (individual) | Administrator · NOT APPLICABLE | |
| Murriel, Shelly (individual) | Administrator · NOT APPLICABLE | |
| Nagel, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Penkwitz, Cody (individual) | Administrator · NOT APPLICABLE | |
| Rehmer, Heather (individual) | Administrator · NOT APPLICABLE | |
| Snodgrass, Barbara (individual) | Administrator · NOT APPLICABLE | |
| The Northern Trust Company (organization) | Administrator · NOT APPLICABLE | |
| Ulrichpinciotti Design Group, LLC (organization) | Administrator · NOT APPLICABLE | |
| Wine, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Cecil, Caitlin (individual) | Corporate Director · NOT APPLICABLE | |
| Finn, Christina (individual) | Corporate Director · NOT APPLICABLE | |
| Grubbs, Stacey (individual) | Corporate Director · NOT APPLICABLE | |
| Hazard, Ted (individual) | Corporate Director · NOT APPLICABLE | |
| Munroe, Kyle (individual) | Corporate Director · NOT APPLICABLE | |
| Murriel, Shelly (individual) | Corporate Director · NOT APPLICABLE | |
| Nagel, Jennifer (individual) | Corporate Director · NOT APPLICABLE | |
| Snodgrass, Barbara (individual) | Corporate Director · NOT APPLICABLE | |
| Wine, Matthew (individual) | Corporate Director · NOT APPLICABLE | |
| Iffland, Alisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Lipsey, Prentice (individual) | Corporate Officer · NOT APPLICABLE | |
| Rehmer, Heather (individual) | Corporate Officer · NOT APPLICABLE | |
| Archon, Angela (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Black, Paul (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Dauwer, Ellen (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Gemma, Ann Marie (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Hanelt, Peter (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Hardy-Waller, Antoinette (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Kaplan, Gary (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Lassiter, Wright (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| McKenna, Michelle (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Medler, Linda (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Reyes, Carolyn (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Steele, Patrick (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Yang, Phoebe (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Yates, Gary (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Lipsey, Prentice (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mbanu, Terika (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Melfi, Mitch (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Alcaraz, Natalie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cecil, Caitlin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Commonspirit Health (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Concept Rehab, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Filler, Diana (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Finn, Christina (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Chi Franciscan Villa?
Chi Franciscan Villa has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Chi Franciscan Villa have?
It has 90 certified beds and cares for about 83 residents per day.
Has Chi Franciscan Villa been fined?
Yes. CMS lists 6 penalties totaling $257,227 in the last three years.
Who owns Chi Franciscan Villa?
It is part of Commonspirit Health and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Chi Franciscan Villa?
(414) 764-4100. The facility is located at 3601 S Chicago Ave, South Milwaukee, WI 53172.
Other nursing homes in South Milwaukee
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Willowcrest Health Services
Nursing Home · South Milwaukee, WI · 100 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.