Complete Care at Care Age

Nursing Home · Brookfield, WI

CMS overall rating 1/5 For profit - Corporation

CMS certification number525519

Contact & location

1755 N. Barker Rd.
Brookfield, WI 53045
Waukesha County
Phone
(262) 821-3939
ZIP code
53045 – all care providers

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Facility details

Certified beds
110
Residents per day
71.1 (65% occupied)
Ownership
For profit - Corporation
Legal name
Care Age of Brookfield Care and Rehab Center LLC
Chain
Complete Care (85 facilities, avg 3.1★)
Medicare certified since
August 5, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.33 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.62 (state 0.99 · U.S. 0.69)
Licensed practical nurses
1.04 (state 0.64 · U.S. 0.86)
Nurse aides
2.67 (state 2.58 · U.S. 2.32)
Weekend total
4.03 (state 3.77 · U.S. 3.42)
Nursing staff turnover
69.0 (state 46.9 · U.S. 45.8)%
RN turnover
52.9 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 25, 2025
Health deficiencies (last cycle)
12.0 (state 9.5 · U.S. 9.3)
From complaints
8
Citations on record (3 years)
31 health · 26 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-22
2025-06-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-06-26
2025-06-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-21
2025-06-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-15
2025-06-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-06-25 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-06-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-06-25 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-06-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-06-25 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-06-25 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-06-25 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-15
2025-01-16 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-12
2025-01-16 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-12
2025-01-16 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-12
2024-04-11 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-23
2024-04-11 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-23
2024-03-20 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-12
2024-03-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-23
2024-03-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-23
2024-03-20 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-05
2024-03-20 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-12
2024-03-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-12
2024-03-20 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-19
2023-01-05 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-02-03
2023-01-05 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-02-03
2023-01-05 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-02-03
2023-01-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-02-03
2023-01-05 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-27
2023-01-05 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-27
2023-01-05 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $80,375 in fines.

DateTypeAmount
2025-06-25Payment Denial2 days payment denial
2025-06-25Fine$54,250
2025-06-25Fine$26,125

Ownership & management

NameRoleSince
PC Care Age Opco Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
PC Care Age Topco LLC (organization)5%+ Indirect Ownership Interest
Peace Capital Holdings II LLC (organization)5%+ Indirect Ownership Interest
SMS 2021 Trust (organization)5%+ Indirect Ownership Interest
Care Age of Brookfield Propco LLC (organization)Administrator · NOT APPLICABLE
Culp, Karen (individual)Administrator · NOT APPLICABLE
Des Capital LLC (organization)Administrator · NOT APPLICABLE
Green, Jennifer (individual)Administrator · NOT APPLICABLE
JRK Investments LLC (organization)Administrator · NOT APPLICABLE
Klugman, Jacob (individual)Administrator · NOT APPLICABLE
PC Care Age Propco Holdco LLC (organization)Administrator · NOT APPLICABLE
PC Care Age Topco LLC (organization)Administrator · NOT APPLICABLE
Peace Capital Holdings II LLC (organization)Administrator · NOT APPLICABLE
Ramnanan, Keshni (individual)Administrator · NOT APPLICABLE
Schaefer-Trower, Tomina (individual)Administrator · NOT APPLICABLE
SMS 2021 Trust (organization)Administrator · NOT APPLICABLE
Sternbuch, Daniel (individual)Administrator · NOT APPLICABLE
Stein, Shalom (individual)Corporate Director · NOT APPLICABLE
Des Capital LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
JRK Investments LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Klugman, Jacob (individual)Indirect Ownership Interest · NOT APPLICABLE
Stein, Shalom (individual)Indirect Ownership Interest · NOT APPLICABLE
Sternbuch, Daniel (individual)Indirect Ownership Interest · NOT APPLICABLE
Hellman, Yosef (individual)Managing Control - Governing Body · NOT APPLICABLE
Stein, Shalom (individual)Managing Control - Governing Body · NOT APPLICABLE
Culp, Karen (individual)Operational/managerial Control · NOT APPLICABLE
Green, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Hellman, Yosef (individual)Operational/managerial Control · NOT APPLICABLE
Ramnanan, Keshni (individual)Operational/managerial Control · NOT APPLICABLE
Schaefer-Trower, Tomina (individual)Operational/managerial Control · NOT APPLICABLE
Sternbuch, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Stein, Shalom (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Complete Care at Care Age?

Complete Care at Care Age has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Complete Care at Care Age have?

It has 110 certified beds and cares for about 71 residents per day.

Has Complete Care at Care Age been fined?

Yes. CMS lists 3 penalties totaling $80,375 in the last three years.

Who owns Complete Care at Care Age?

It is part of Complete Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Complete Care at Care Age?

(262) 821-3939. The facility is located at 1755 N. Barker Rd., Brookfield, WI 53045.

Other nursing homes in Brookfield

Compare all nursing homes in Brookfield, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.