Good Shepherd Services LTD
Nursing Home · Seymour, WI
CMS certification number525509
Contact & location
607 Bronson RdSeymour, WI 54165
Outagamie County
- Phone
- (920) 833-6856
- ZIP code
- 54165 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 28.9 (58% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Good Shepherd Home, LTD
- Medicare certified since
- January 1, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.48 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.75 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.99 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.74 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.73 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 52.9 (state 46.9 · U.S. 45.8)%
- RN turnover
- 63.6 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 29, 2025
- Health deficiencies (last cycle)
- 11.0 (state 9.5 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 14 health · 10 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-22 |
| 2026-04-21 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-22 |
| 2026-03-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-20 |
| 2026-03-20 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-20 |
| 2025-05-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-29 |
| 2025-05-29 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-29 |
| 2025-05-29 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-29 |
| 2025-05-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-29 |
| 2025-05-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-29 |
| 2025-05-29 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-29 |
| 2025-05-29 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-06-29 |
| 2024-04-11 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-11 |
| 2023-04-19 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-04-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Gilliam, Dawn (individual) | Administrator · NOT APPLICABLE | |
| Hartig, Donald (individual) | Administrator · NOT APPLICABLE | |
| Piehl, Cayla (individual) | Administrator · NOT APPLICABLE | |
| Wipfli LLP (organization) | Administrator · NOT APPLICABLE | |
| Gilliam, Dawn (individual) | Corporate Director · NOT APPLICABLE | |
| Katch, Jean (individual) | Corporate Director · NOT APPLICABLE | |
| McClone, Karla (individual) | Corporate Director · NOT APPLICABLE | |
| Rickert, Lisa (individual) | Corporate Director · NOT APPLICABLE | |
| Schroeder, Todd (individual) | Corporate Director · NOT APPLICABLE | |
| Walters, Joel (individual) | Corporate Director · NOT APPLICABLE | |
| Zahn, Joyce (individual) | Corporate Director · NOT APPLICABLE | |
| Rickert, Lisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Schroeder, Todd (individual) | Corporate Officer · NOT APPLICABLE | |
| Katch, Jean (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| McClone, Karla (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Rickert, Lisa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Schroeder, Todd (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Walters, Joel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Zahn, Joyce (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hartig, Donald (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Katch, Jean (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McClone, Karla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Piehl, Cayla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rickert, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schroeder, Todd (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Walters, Joel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wipfli LLP (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Zahn, Joyce (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Good Shepherd Services LTD?
Good Shepherd Services LTD has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Good Shepherd Services LTD have?
It has 50 certified beds and cares for about 29 residents per day.
Has Good Shepherd Services LTD been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Good Shepherd Services LTD?
(920) 833-6856. The facility is located at 607 Bronson Rd, Seymour, WI 54165.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.