ST Croix Health Center
Nursing Home · New Richmond, WI
CMS certification number525468
Contact & location
1445 N Fourth STNew Richmond, WI 54017
St. Croix County
- Phone
- (715) 246-8211
- ZIP code
- 54017 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 38.1 (76% occupied)
- Ownership
- Government - County
- Legal name
- ST Croix County
- Medicare certified since
- June 1, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.93 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.04 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.77 (state 0.64 · U.S. 0.86)
- Nurse aides
- 4.11 (state 2.58 · U.S. 2.32)
- Weekend total
- 5.51 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 46.2 (state 46.9 · U.S. 45.8)%
- RN turnover
- 18.2 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 3, 2025
- Health deficiencies (last cycle)
- 4.0 (state 9.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 15 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-31 |
| 2025-12-03 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-31 |
| 2025-12-03 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-31 |
| 2025-12-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-31 |
| 2024-09-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-18 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-18 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2023-08-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-30 |
| 2023-08-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-30 |
| 2023-08-30 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-30 |
| 2023-08-30 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-30 |
| 2023-08-30 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| ST Croix County (organization) | 5%+ Direct Ownership Interest · 100% | |
| Hackenmueller, Sandra (individual) | Administrator · NOT APPLICABLE | |
| Rohret, Robert (individual) | Administrator · NOT APPLICABLE | |
| ST Croix County (organization) | Administrator · NOT APPLICABLE | |
| Strenke, Fay (individual) | Administrator · NOT APPLICABLE | |
| Rohret, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Hackenmueller, Sandra (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Leahy, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nygaard, Krista (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rohret, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Strenke, Fay (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of ST Croix Health Center?
ST Croix Health Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does ST Croix Health Center have?
It has 50 certified beds and cares for about 38 residents per day.
Has ST Croix Health Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of ST Croix Health Center?
(715) 246-8211. The facility is located at 1445 N Fourth ST, New Richmond, WI 54017.
Other nursing homes in New Richmond
-
Deerfield Care Center, LLC
Nursing Home · New Richmond, WI · 50 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.