Spring Valley Health and Rehab Center

Nursing Home · Spring Valley, WI

CMS overall rating 1/5 Government - City/county

CMS certification number525466

Contact & location

S830 - Westland DR
Spring Valley, WI 54767
Pierce County
Phone
(715) 778-5545
ZIP code
54767 – all care providers

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Facility details

Certified beds
40
Residents per day
36.4 (91% occupied)
Ownership
Government - City/county
Legal name
Village of Spring Valley
Chain
Health Dimensions Group (10 facilities, avg 3.2★)
Medicare certified since
May 1, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.6
Quality measures★★★★★ 1/5
State avg 3.0
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.99 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.66 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.73 (state 0.64 · U.S. 0.86)
Nurse aides
2.60 (state 2.58 · U.S. 2.32)
Weekend total
3.52 (state 3.77 · U.S. 3.42)
Nursing staff turnover
64.4 (state 46.9 · U.S. 45.8)%
RN turnover
83.3 (state 39.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 4, 2025
Health deficiencies (last cycle)
14.0 (state 9.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
37 health · 6 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-04 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-12-04 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-04
2025-08-08 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
C
No actual harm, potential for minimal harm
Corrected 2025-09-02
2024-08-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-08-29
2024-08-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-08-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-08-01 Provide care by qualified persons according to each resident's written plan of care.
F0659 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-08-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-08-01 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-08-01 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-08-01 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-04-25 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-04-02
2024-04-25 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-04-25 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-04-25 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-04-25 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-04-25 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2024-04-25 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-25
2023-06-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-21
2023-06-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-21
2023-06-21 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-21
2023-06-21 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-21
2023-06-21 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-21
2023-06-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-21
2023-06-21 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-21
2023-06-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-21

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $27,690 in fines.

DateTypeAmount
2024-08-01Fine$12,048
2024-04-25Fine$15,642

Ownership & management

NameRoleSince
Village of Spring Valley (organization)5%+ Direct Ownership Interest · 100%
Bremer Bank National Association (organization)5%+ Mortgage Interest · NOT APPLICABLE
Field, Thomas (individual)Administrator · NOT APPLICABLE
Health Dimensions Consulting INC (organization)Administrator · NOT APPLICABLE
Zurbuchen, Ryan (individual)Administrator · NOT APPLICABLE
Wallin, Andrea (individual)Corporate Director · NOT APPLICABLE
Koch, Theresa (individual)Corporate Officer · NOT APPLICABLE
Emerson, Luann (individual)Managing Control - Governing Body · NOT APPLICABLE
Erickson, Elizabeth (individual)Managing Control - Governing Body · NOT APPLICABLE
Huepfel, Matthew (individual)Managing Control - Governing Body · NOT APPLICABLE
Koch, Theresa (individual)Managing Control - Governing Body · NOT APPLICABLE
Lukes, Ruth (individual)Managing Control - Governing Body · NOT APPLICABLE
O'connell, Richard (individual)Managing Control - Governing Body · NOT APPLICABLE
Pelz, Nathan (individual)Managing Control - Governing Body · NOT APPLICABLE
Briscoe, David (individual)Operational/managerial Control · NOT APPLICABLE
Briscoe, Patricia (individual)Operational/managerial Control · NOT APPLICABLE
Emerson, Luann (individual)Operational/managerial Control · NOT APPLICABLE
Field, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Health Dimensions Consulting INC (organization)Operational/managerial Control · NOT APPLICABLE
Hennessey, Erin (individual)Operational/managerial Control · NOT APPLICABLE
Rogotzke, Amber (individual)Operational/managerial Control · NOT APPLICABLE
Shvetzoff, Sergei (individual)Operational/managerial Control · NOT APPLICABLE
Shvetzoff, Tami (individual)Operational/managerial Control · NOT APPLICABLE
Zurbuchen, Ryan (individual)Operational/managerial Control · NOT APPLICABLE
Wallin, Andrea (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Spring Valley Health and Rehab Center?

Spring Valley Health and Rehab Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Spring Valley Health and Rehab Center have?

It has 40 certified beds and cares for about 36 residents per day.

Has Spring Valley Health and Rehab Center been fined?

Yes. CMS lists 2 penalties totaling $27,690 in the last three years.

Who owns Spring Valley Health and Rehab Center?

It is part of Health Dimensions Group and is classified as government - city/county. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Spring Valley Health and Rehab Center?

(715) 778-5545. The facility is located at S830 - Westland DR, Spring Valley, WI 54767.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.