Cedar Lake Health and Rehab Center

Nursing Home · West Bend, WI

CMS overall rating 5/5 Non profit - Corporation

CMS certification number525465

Contact & location

5595 Cty RD Z
West Bend, WI 53095
Washington County
Phone
(262) 306-2100
ZIP code
53095 – all care providers

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Facility details

Certified beds
75
Residents per day
53.7 (72% occupied)
Ownership
Non profit - Corporation
Legal name
Benevolent Corporation Cedar Community
Medicare certified since
July 1, 1990
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.14 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.62 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.41 (state 0.64 · U.S. 0.86)
Nurse aides
3.11 (state 2.58 · U.S. 2.32)
Weekend total
4.50 (state 3.77 · U.S. 3.42)
Nursing staff turnover
37.0 (state 46.9 · U.S. 45.8)%
RN turnover
17.4 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 21, 2026
Health deficiencies (last cycle)
5.0 (state 9.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
14 health · 29 fire safety
DateCitationSeverityStatus
2026-06-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-04-21 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-18
2025-09-29 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-17
2025-09-29 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-17
2025-06-12 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-30
2025-06-12 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-30
2025-02-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-02-19 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-02-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-02-19 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2025-02-19 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2023-12-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-12-06 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Deruyter, Kelli (individual)Administrator · NOT APPLICABLE
Goyal, Alok (individual)Administrator · NOT APPLICABLE
Karls, James (individual)Corporate Director · NOT APPLICABLE
Pretre, Nicole (individual)Corporate Officer · NOT APPLICABLE
Carlson, Joseph (individual)Managing Control - Governing Body · NOT APPLICABLE
Katzer, Sheri (individual)Managing Control - Governing Body · NOT APPLICABLE
Kirkegaard, Jonathan (individual)Managing Control - Governing Body · NOT APPLICABLE
O' Connor, Patrick (individual)Managing Control - Governing Body · NOT APPLICABLE
Omeara, Charles (individual)Managing Control - Governing Body · NOT APPLICABLE
Ross, Thomas (individual)Managing Control - Governing Body · NOT APPLICABLE
Wisnefske, Michael (individual)Managing Control - Governing Body · NOT APPLICABLE
Zwygart, Christopher (individual)Managing Control - Governing Body · NOT APPLICABLE
Blaubach, Tracy (individual)Operational/managerial Control · NOT APPLICABLE
Deruyter, Kelli (individual)Operational/managerial Control · NOT APPLICABLE
Fullhart, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Goyal, Alok (individual)Operational/managerial Control · NOT APPLICABLE
Malchow, Sarah (individual)Operational/managerial Control · NOT APPLICABLE
Miller, Todd (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Cedar Lake Health and Rehab Center?

Cedar Lake Health and Rehab Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Cedar Lake Health and Rehab Center have?

It has 75 certified beds and cares for about 54 residents per day.

Has Cedar Lake Health and Rehab Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Cedar Lake Health and Rehab Center?

(262) 306-2100. The facility is located at 5595 Cty RD Z, West Bend, WI 53095.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.