Complete Care at Manitowoc LLC
Nursing Home · Manitowoc, WI
CMS certification number525441
Contact & location
2021 S Alverno RdManitowoc, WI 54220
Manitowoc County
- Phone
- (920) 683-4100
- ZIP code
- 54220 – all care providers
Facility details
- Certified beds
- 150
- Residents per day
- 104.5 (70% occupied)
- Ownership
- For profit - Limited Liability company
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- October 1, 1989
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.89 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.91 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.65 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.32 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.39 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 41.5 (state 46.9 · U.S. 45.8)%
- RN turnover
- 47.8 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- October 1, 2025
- Health deficiencies (last cycle)
- 2.0 (state 9.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 14 health · 14 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-10-01 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-10 |
| 2025-10-01 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-10 |
| 2025-07-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-07 |
| 2024-11-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-25 |
| 2024-11-26 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-25 |
| 2024-11-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-25 |
| 2024-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-15 |
| 2024-07-24 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2023-09-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-25 |
| 2023-09-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-25 |
| 2023-09-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-25 |
| 2023-09-27 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-25 |
| 2023-09-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-25 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $76,944 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-09-27 | Fine | $76,944 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Eef Capital LLC (organization) | 5%+ Direct Ownership Interest · 40% | |
| SNJ Wisconsin LLC (organization) | 5%+ Direct Ownership Interest · 60% | |
| Schlaff, Benny (individual) | 5%+ Indirect Ownership Interest · 20% | |
| Schlaff, Nachum (individual) | 5%+ Indirect Ownership Interest · 20% | |
| Silverberg, Nisanel (individual) | 5%+ Indirect Ownership Interest · 11% | |
| Christel, Brianna (individual) | Administrator · NOT APPLICABLE | |
| Culp, Karen (individual) | Administrator · NOT APPLICABLE | |
| Eef Capital LLC (organization) | Administrator · NOT APPLICABLE | |
| Giriyappa, Pradeep (individual) | Administrator · NOT APPLICABLE | |
| Grindheim, Cynthia (individual) | Administrator · NOT APPLICABLE | |
| Hellman, Yosef (individual) | Administrator · NOT APPLICABLE | |
| Manitowoc Property LLC (organization) | Administrator · NOT APPLICABLE | |
| Schlaff, Benny (individual) | Administrator · NOT APPLICABLE | |
| Schlaff, Nachum (individual) | Administrator · NOT APPLICABLE | |
| Silverberg, Nisanel (individual) | Administrator · NOT APPLICABLE | |
| SNJ Wisconsin LLC (organization) | Administrator · NOT APPLICABLE | |
| Stein, Shalom (individual) | Administrator · NOT APPLICABLE | |
| Hellman, Yosef (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Stein, Shalom (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Culp, Karen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Giriyappa, Pradeep (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Grindheim, Cynthia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hellman, Yosef (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Manitowoc LLC?
Complete Care at Manitowoc LLC has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Complete Care at Manitowoc LLC have?
It has 150 certified beds and cares for about 105 residents per day.
Has Complete Care at Manitowoc LLC been fined?
Yes. CMS lists 1 penalty totaling $76,944 in the last three years.
Who owns Complete Care at Manitowoc LLC?
It is part of Complete Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Manitowoc LLC?
(920) 683-4100. The facility is located at 2021 S Alverno Rd, Manitowoc, WI 54220.
Other nursing homes in Manitowoc
-
Shady Lane Nursing Care Center
Nursing Home · Manitowoc, WI · 50 beds
★★★★★ -
St Marys Home for the Aged
Nursing Home · Manitowoc, WI · 84 beds
★★★★★ -
River's Bend Health Services
Nursing Home · Manitowoc, WI · 100 beds
★★★ -
North Ridge Health and Rehabilitation Center
Nursing Home · Manitowoc, WI · 94 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.