Hayward Health Services
Nursing Home · Hayward, WI
CMS certification number525434
Contact & location
10775 Nyman AveHayward, WI 54843
Sawyer County
- Phone
- (715) 634-2202
- ZIP code
- 54843 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 33.5 (67% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- NSH Valley of Hayward LLC
- Chain
- North Shore Healthcare (59 facilities, avg 2.7★)
- Medicare certified since
- September 1, 1989
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.43 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.21 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.27 (state 0.64 · U.S. 0.86)
- Nurse aides
- 1.96 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.20 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 37.8 (state 46.9 · U.S. 45.8)%
- RN turnover
- 40.0 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- December 17, 2025
- Health deficiencies (last cycle)
- 12.0 (state 9.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 0 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2024-09-11 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-09-11 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-09-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2023-09-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2023-09-15 |
| 2023-09-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $12,649 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-09-14 | Fine | $12,649 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| North Shore Healthcare LLC (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Baumann, Troy (individual) | Corporate Officer · NOT APPLICABLE | |
| Hoehn, Jeffrey (individual) | Corporate Officer · NOT APPLICABLE | |
| Baumann, Troy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hoehn, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| North Shore Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hayward Health Services?
Hayward Health Services has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Hayward Health Services have?
It has 50 certified beds and cares for about 34 residents per day.
Has Hayward Health Services been fined?
Yes. CMS lists 1 penalty totaling $12,649 in the last three years.
Who owns Hayward Health Services?
It is part of North Shore Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Hayward Health Services?
(715) 634-2202. The facility is located at 10775 Nyman Ave, Hayward, WI 54843.
Other nursing homes in Hayward
-
Water's Edge
Nursing Home · Hayward, WI · 50 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.