Willow Ridge Healthcare
Nursing Home · Amery, WI
CMS certification number525402
Contact & location
400 Deronda STAmery, WI 54001
Polk County
- Phone
- (715) 268-8171
- ZIP code
- 54001 – all care providers
Facility details
- Certified beds
- 83
- Residents per day
- 24.3 (29% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Willow Ridge Healthcare Facilities, LLC
- Chain
- Real Property Health Facilities (9 facilities, avg 3.1★)
- Medicare certified since
- July 1, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.26 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.84 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 1.13 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.29 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.89 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 32.4 (state 46.9 · U.S. 45.8)%
- RN turnover
- 42.9 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 30, 2025
- Health deficiencies (last cycle)
- 8.0 (state 9.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 19 health · 9 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-07-30 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-07-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-07-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-07-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-07-30 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-07-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-21 |
| 2025-06-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-07 |
| 2024-05-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-30 |
| 2024-05-30 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-30 |
| 2024-05-30 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-30 |
| 2024-05-30 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-30 |
| 2024-05-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-30 |
| 2024-01-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-24 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2023-11-20 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-12-14 |
| 2023-11-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-12-14 |
| 2023-05-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-06-21 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Christina Jayne Penn Management Trust (organization) | 5%+ Direct Ownership Interest · 100% | |
| Penn, Christina (individual) | 5%+ Indirect Ownership Interest · 100% | |
| Haworth, Albert (individual) | Corporate Officer · NOT APPLICABLE | |
| Marsh, Dawn (individual) | Corporate Officer · NOT APPLICABLE | |
| Haworth, Albert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Real Property Health Facilities Corp (organization) | Operational/managerial Control · NOT APPLICABLE | |
| De Costa, Dennis (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Ridge Healthcare?
Willow Ridge Healthcare has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Willow Ridge Healthcare have?
It has 83 certified beds and cares for about 24 residents per day.
Has Willow Ridge Healthcare been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Willow Ridge Healthcare?
It is part of Real Property Health Facilities and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Ridge Healthcare?
(715) 268-8171. The facility is located at 400 Deronda ST, Amery, WI 54001.
Other nursing homes in Amery
-
Golden Age Manor
Nursing Home · Amery, WI · 85 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.