Wisconsin Dells Health Services

Nursing Home · Wisconsin Dells, WI

CMS overall rating 3/5 For profit - Corporation

CMS certification number525391

Contact & location

300 Race St.
Wisconsin Dells, WI 53965
Columbia County
Phone
(608) 254-2574
ZIP code
53965 – all care providers

Open in Google Maps

Facility details

Certified beds
90
Residents per day
46.1 (51% occupied)
Ownership
For profit - Corporation
Legal name
NSH Wisconsin Dells LLC
Chain
North Shore Healthcare (59 facilities, avg 2.7★)
Medicare certified since
December 1, 1985
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.44 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.94 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.27 (state 0.64 · U.S. 0.86)
Nurse aides
2.22 (state 2.58 · U.S. 2.32)
Weekend total
3.20 (state 3.77 · U.S. 3.42)
Nursing staff turnover
37.5 (state 46.9 · U.S. 45.8)%
RN turnover
23.1 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 30, 2026
Health deficiencies (last cycle)
4.0 (state 9.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
21 health · 16 fire safety
DateCitationSeverityStatus
2026-04-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-28
2026-04-30 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-28
2026-04-30 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-28
2025-08-07 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-27
2025-03-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2025-03-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2025-03-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2025-03-11 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2025-03-11 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2025-03-11 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2025-03-11 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2025-03-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-01
2024-09-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-01
2024-05-21 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-13
2024-05-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-13
2024-05-21 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-13
2024-04-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-17 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-17 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-02-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Nshc Wisconsin LLC (organization)5%+ Direct Ownership Interest · 100%
Cibc Bank USA (organization)5%+ Mortgage Interest · NOT APPLICABLE
Cibc Bank USA (organization)5%+ Security Interest · NOT APPLICABLE
Belongia, Christina (individual)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Continuum Therapy Partners LLC (organization)Administrator · NOT APPLICABLE
Flygt, Thomas (individual)Administrator · NOT APPLICABLE
Gee, Darren (individual)Administrator · NOT APPLICABLE
Greer, Lauren (individual)Administrator · NOT APPLICABLE
Hammerly, Jordyn (individual)Administrator · NOT APPLICABLE
North Shore Healthcare LLC (organization)Administrator · NOT APPLICABLE
NSH 300 Race Street LLC (organization)Administrator · NOT APPLICABLE
NSH Rehab LLC (organization)Administrator · NOT APPLICABLE
Patzer, Colleen (individual)Administrator · NOT APPLICABLE
Purtell, Brian (individual)Administrator · NOT APPLICABLE
Wipfli LLP (organization)Administrator · NOT APPLICABLE
Baumann, Troy (individual)Corporate Officer · NOT APPLICABLE
Hoehn, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Baumann, Troy (individual)Operational/managerial Control · NOT APPLICABLE
Belongia, Christina (individual)Operational/managerial Control · NOT APPLICABLE
Cibc Bank USA (organization)Operational/managerial Control · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Operational/managerial Control · NOT APPLICABLE
Continuum Therapy Partners LLC (organization)Operational/managerial Control · NOT APPLICABLE
Flygt, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Gee, Darren (individual)Operational/managerial Control · NOT APPLICABLE
Greer, Lauren (individual)Operational/managerial Control · NOT APPLICABLE
Hammerly, Jordyn (individual)Operational/managerial Control · NOT APPLICABLE
Hoehn, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
North Shore Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
NSH Rehab LLC (organization)Operational/managerial Control · NOT APPLICABLE
Patzer, Colleen (individual)Operational/managerial Control · NOT APPLICABLE
Purtell, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Wipfli LLP (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Wisconsin Dells Health Services?

Wisconsin Dells Health Services has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Wisconsin Dells Health Services have?

It has 90 certified beds and cares for about 46 residents per day.

Has Wisconsin Dells Health Services been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Wisconsin Dells Health Services?

It is part of North Shore Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Wisconsin Dells Health Services?

(608) 254-2574. The facility is located at 300 Race St., Wisconsin Dells, WI 53965.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.