Dove Healthcare - West Eau Claire

Nursing Home · Eau Claire, WI

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number525387

Contact & location

1405 Truax Blvd
Eau Claire, WI 54703
Eau Claire County
Phone
(715) 552-1030
ZIP code
54703 – all care providers

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Facility details

Certified beds
83
Residents per day
69.9 (84% occupied)
Ownership
For profit - Limited Liability company
Legal name
West Eau Claire Rehabilitation and Nursing Center LLC
Chain
Dove Healthcare (11 facilities, avg 3.2★)
Medicare certified since
May 1, 1985
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.23 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.97 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.63 (state 0.64 · U.S. 0.86)
Nurse aides
3.64 (state 2.58 · U.S. 2.32)
Weekend total
5.46 (state 3.77 · U.S. 3.42)
Nursing staff turnover
41.0 (state 46.9 · U.S. 45.8)%
RN turnover
41.9 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 10, 2026
Health deficiencies (last cycle)
9.0 (state 9.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 11 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-10 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2025-03-20 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-20 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2024-02-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-03-07
2024-02-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-07
2024-02-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-07
2024-02-07 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-07
2024-02-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-07
2024-02-07 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Dove 8 Opco Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
Divine HC Holdco LLC (organization)5%+ Indirect Ownership Interest
Goldstar Capital Partners LLC (organization)5%+ Indirect Ownership Interest
Goldstar Wisconsin Associates, LLC (organization)5%+ Indirect Ownership Interest
Goldstar-Divine Holdings Dove 8 LLC (organization)5%+ Indirect Ownership Interest
Markovits, Isaak (individual)5%+ Indirect Ownership Interest
Richland, Ilan (individual)5%+ Indirect Ownership Interest
Severson-Solberg, Kristin (individual)Contracted Managing Employee · NOT APPLICABLE
Goldner, David (individual)Corporate Officer · NOT APPLICABLE
Kiley, Jeremy (individual)Corporate Officer · NOT APPLICABLE
Markovits, Isaak (individual)Corporate Officer · NOT APPLICABLE
Smetana, Ashley (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Dove Healthcare - West Eau Claire?

Dove Healthcare - West Eau Claire has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Dove Healthcare - West Eau Claire have?

It has 83 certified beds and cares for about 70 residents per day.

Has Dove Healthcare - West Eau Claire been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Dove Healthcare - West Eau Claire?

It is part of Dove Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Dove Healthcare - West Eau Claire?

(715) 552-1030. The facility is located at 1405 Truax Blvd, Eau Claire, WI 54703.

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Compare all nursing homes in Eau Claire, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.