Pine Valley Community Village

Nursing Home · Richland Center, WI

CMS overall rating 3/5 For profit - Corporation

CMS certification number525365

Contact & location

25951 Circle View Lane
Richland Center, WI 53581
Richland County
Phone
(608) 647-2138
ZIP code
53581 – all care providers

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Facility details

Certified beds
80
Residents per day
66.9 (84% occupied)
Ownership
For profit - Corporation
Legal name
County of Richland
Medicare certified since
August 1, 1984
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.60 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.12 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.42 (state 0.64 · U.S. 0.86)
Nurse aides
3.05 (state 2.58 · U.S. 2.32)
Weekend total
3.95 (state 3.77 · U.S. 3.42)
Nursing staff turnover
45.0 (state 46.9 · U.S. 45.8)%
RN turnover
36.4 (state 39.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
May 22, 2025
Health deficiencies (last cycle)
7.0 (state 9.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
21 health · 18 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-29
2025-07-22 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-07-03
2025-07-22 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-06
2025-07-22 Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
F0941 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-06
2025-07-22 Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
F0944 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-06
2025-07-22 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
F0945 · Infection Control Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-06
2025-07-22 Provide training in compliance and ethics.
F0946 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-06
2025-06-30 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-21
2025-05-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-05-22 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-05-22 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-05-22 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-05-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-05-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-03-31 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-04-18
2025-03-31 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-31 Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
F0729 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-31 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2024-04-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-04-22
2024-04-03 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-22
2023-01-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-02-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $97,311 in fines.

DateTypeAmount
2025-07-22Fine$22,925
2025-03-31Fine$74,386

Ownership & management

NameRoleSince
County of Richland (organization)5%+ Direct Ownership Interest · 100%
County of Richland (organization)Administrator · NOT APPLICABLE
Paulus, Brittany (individual)Administrator · NOT APPLICABLE
Sidhu, Sarfraz (individual)Administrator · NOT APPLICABLE
Paulus, Brittany (individual)Corporate Director · NOT APPLICABLE
Carrow, Stephen (individual)Managing Control - Governing Body · NOT APPLICABLE
Couey, Marc (individual)Managing Control - Governing Body · NOT APPLICABLE
Engel, Larry (individual)Managing Control - Governing Body · NOT APPLICABLE
Fleming, Julia (individual)Managing Control - Governing Body · NOT APPLICABLE
Hendricks, Alayne (individual)Managing Control - Governing Body · NOT APPLICABLE
Kramer, Sandra (individual)Managing Control - Governing Body · NOT APPLICABLE
McKee, Richard (individual)Managing Control - Governing Body · NOT APPLICABLE
Miller, Mary (individual)Managing Control - Governing Body · NOT APPLICABLE
Schoonover, Randy (individual)Managing Control - Governing Body · NOT APPLICABLE
Severson, Kerry (individual)Managing Control - Governing Body · NOT APPLICABLE
Thompson, Tiffany (individual)Managing Control - Governing Body · NOT APPLICABLE
Turk, David (individual)Managing Control - Governing Body · NOT APPLICABLE
Williamson, Steve (individual)Managing Control - Governing Body · NOT APPLICABLE
County of Richland (organization)Operational/managerial Control · NOT APPLICABLE
Paulus, Brittany (individual)Operational/managerial Control · NOT APPLICABLE
Sidhu, Sarfraz (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pine Valley Community Village?

Pine Valley Community Village has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Pine Valley Community Village have?

It has 80 certified beds and cares for about 67 residents per day.

Has Pine Valley Community Village been fined?

Yes. CMS lists 2 penalties totaling $97,311 in the last three years.

What is the phone number of Pine Valley Community Village?

(608) 647-2138. The facility is located at 25951 Circle View Lane, Richland Center, WI 53581.

Other nursing homes in Richland Center

Compare all nursing homes in Richland Center, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.