Pine Crest Health and Memory Care
Nursing Home · Merrill, WI
CMS certification number525326
Contact & location
2100 E Sixth STMerrill, WI 54452
Lincoln County
- Phone
- (715) 536-0355
- ZIP code
- 54452 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 90.2 (75% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Jack Pines Healthcare LLC
- Chain
- The Ensign Group (342 facilities, avg 3.2★)
- Medicare certified since
- January 19, 1983
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.98 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.89 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.62 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.47 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.42 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 58.3 (state 46.9 · U.S. 45.8)%
- RN turnover
- 40.9 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 4, 2026
- Health deficiencies (last cycle)
- 9.0 (state 9.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 20 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-04 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2026-06-04 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2026-06-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2026-06-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2026-06-04 | Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2026-06-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2026-06-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2026-06-04 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2025-08-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-06-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-09 |
| 2025-05-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-01 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-01 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-01 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-05-27 |
| 2024-10-14 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-16 |
| 2024-08-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-10 |
| 2024-03-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-29 |
| 2024-03-06 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-03-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ensign Services INC (organization) | Administrator · NOT APPLICABLE | |
| Hanson, Ryan (individual) | Administrator · NOT APPLICABLE | |
| Merrill Health Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Smith, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Standard Bearer Healthcare Op, LP (organization) | Administrator · NOT APPLICABLE | |
| The Ensign Group INC (organization) | Administrator · NOT APPLICABLE | |
| Burnam, Soon (individual) | Corporate Director · NOT APPLICABLE | |
| Keetch, Chad (individual) | Corporate Officer · NOT APPLICABLE | |
| Port, Barry (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Burnam, Soon (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jorgensen, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hanson, Ryan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smith, Daniel (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Pine Crest Health and Memory Care?
Pine Crest Health and Memory Care has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Pine Crest Health and Memory Care have?
It has 120 certified beds and cares for about 90 residents per day.
Has Pine Crest Health and Memory Care been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Pine Crest Health and Memory Care?
It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Pine Crest Health and Memory Care?
(715) 536-0355. The facility is located at 2100 E Sixth ST, Merrill, WI 54452.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.