Monroe Health Services

Nursing Home · Monroe, WI

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number525292

Contact & location

516 26Th Ave
Monroe, WI 53566
Green County
Phone
(608) 325-9141
ZIP code
53566 – all care providers

Open in Google Maps

Facility details

Certified beds
50
Residents per day
41.0 (82% occupied)
Ownership
For profit - Limited Liability company
Legal name
NSH Monroe LLC
Chain
North Shore Healthcare (59 facilities, avg 2.7★)
Medicare certified since
September 1, 1978
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.64 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.84 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.47 (state 0.64 · U.S. 0.86)
Nurse aides
2.33 (state 2.58 · U.S. 2.32)
Weekend total
3.27 (state 3.77 · U.S. 3.42)
Nursing staff turnover
48.1 (state 46.9 · U.S. 45.8)%
RN turnover
50.0 (state 39.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 3, 2025
Health deficiencies (last cycle)
4.0 (state 9.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
22 health · 15 fire safety
DateCitationSeverityStatus
2025-12-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-12-24
2025-12-03 Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
F0560 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-24
2025-12-03 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-24
2025-12-03 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-24
2025-01-17 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-04
2024-11-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-11
2024-08-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-08-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-08-08 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-08-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-08-08 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-08-08 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-08-08 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-08-08 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-06
2024-02-07 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-07 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-07 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2023-12-06 Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-04-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-05-15
2023-04-25 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-15
2023-04-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-15
2023-04-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Nshf Operations LLC (organization)5%+ Direct Ownership Interest · 100%
Mills, David (individual)5%+ Indirect Ownership Interest · 20%
Cibc Bank USA (organization)5%+ Security Interest · NOT APPLICABLE
Baumann, Troy (individual)Administrator · NOT APPLICABLE
Belongia, Christina (individual)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Continuum Therapy Partners LLC (organization)Administrator · NOT APPLICABLE
Greer, Lauren (individual)Administrator · NOT APPLICABLE
Hoehn, Jeffrey (individual)Administrator · NOT APPLICABLE
Le, Daniel (individual)Administrator · NOT APPLICABLE
Monroe Property Holdings, LLC (organization)Administrator · NOT APPLICABLE
North Shore Healthcare LLC (organization)Administrator · NOT APPLICABLE
NSH Rehab LLC (organization)Administrator · NOT APPLICABLE
Nshf Wisconsin LLC (organization)Administrator · NOT APPLICABLE
Patzer, Colleen (individual)Administrator · NOT APPLICABLE
Purtell, Brian (individual)Administrator · NOT APPLICABLE
Tauferner, Kaylee (individual)Administrator · NOT APPLICABLE
Wipfli LLP (organization)Administrator · NOT APPLICABLE
Baumann, Troy (individual)Corporate Director · NOT APPLICABLE
Hoehn, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Baumann, Troy (individual)Operational/managerial Control · NOT APPLICABLE
Belongia, Christina (individual)Operational/managerial Control · NOT APPLICABLE
Cibc Bank USA (organization)Operational/managerial Control · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Operational/managerial Control · NOT APPLICABLE
Continuum Therapy Partners LLC (organization)Operational/managerial Control · NOT APPLICABLE
Greer, Lauren (individual)Operational/managerial Control · NOT APPLICABLE
Hoehn, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Le, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
North Shore Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
NSH Rehab LLC (organization)Operational/managerial Control · NOT APPLICABLE
Patzer, Colleen (individual)Operational/managerial Control · NOT APPLICABLE
Purtell, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Tauferner, Kaylee (individual)Operational/managerial Control · NOT APPLICABLE
Wipfli LLP (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Monroe Health Services?

Monroe Health Services has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Monroe Health Services have?

It has 50 certified beds and cares for about 41 residents per day.

Has Monroe Health Services been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Monroe Health Services?

It is part of North Shore Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Monroe Health Services?

(608) 325-9141. The facility is located at 516 26Th Ave, Monroe, WI 53566.

Other nursing homes in Monroe

Compare all nursing homes in Monroe, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.