Lindengrove New Berlin
Nursing Home · New Berlin, WI
Contact & location
13755 W Fieldpointe DRNew Berlin, WI 53151
Waukesha County
- Phone
- (262) 796-3660
- ZIP code
- 53151 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 82.5 (75% occupied)
- Ownership
- Non profit - Church related
- Legal name
- Lindengrove Communities LLC
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.65 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 0.69 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.57 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.40 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.27 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 46.6 (state 46.9 · U.S. 45.8)%
- RN turnover
- 26.7 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- January 21, 2025
- Health deficiencies (last cycle)
- 11.0 (state 9.5 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 32 health · 8 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-03 |
| 2025-09-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-03 |
| 2025-09-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-03 |
| 2025-06-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-07-25 |
| 2025-06-26 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-01-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-03-05 |
| 2025-01-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-21 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-21 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-21 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2024-11-14 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-13 |
| 2024-11-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-13 |
| 2024-11-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-13 |
| 2024-11-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-13 |
| 2023-11-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-12-07 |
| 2023-11-07 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-07 |
| 2023-11-07 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-07 |
| 2023-11-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-07 |
| 2023-11-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-07 |
| 2023-11-07 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-07 |
| 2022-08-10 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
G Actual harm |
Corrected 2022-09-06 |
| 2022-08-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-08 |
| 2022-08-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-07 |
| 2022-08-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-02 |
| 2022-08-10 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-08 |
| 2022-08-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-08 |
| 2022-08-10 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-10 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-07 |
| 2022-08-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $100,006 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-09-08 | Fine | $55,200 |
| 2025-01-21 | Payment Denial | 12 days payment denial |
| 2025-01-21 | Fine | $44,806 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Marquardt Village INC (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Illuminus INC (organization) | Administrator · NOT APPLICABLE | |
| Jones, Michael (individual) | Administrator · NOT APPLICABLE | |
| Marks, Julie (individual) | Administrator · NOT APPLICABLE | |
| Mauthe, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Dettman, Scott (individual) | Corporate Director · NOT APPLICABLE | |
| Fischer, Todd (individual) | Corporate Director · NOT APPLICABLE | |
| Heroux, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Kohlhoff, Kevin (individual) | Corporate Director · NOT APPLICABLE | |
| Konkol, Dennis (individual) | Corporate Director · NOT APPLICABLE | |
| Marks, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Meidenbauer, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Van Der Linden, Katie (individual) | Corporate Director · NOT APPLICABLE | |
| Wagner, Lynne (individual) | Corporate Director · NOT APPLICABLE | |
| Marks, Julie (individual) | Corporate Officer · NOT APPLICABLE | |
| Mauthe, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Marks, Julie (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Illuminus INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Marks, Julie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mauthe, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Lindengrove New Berlin?
Lindengrove New Berlin has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Lindengrove New Berlin have?
It has 110 certified beds and cares for about 83 residents per day.
Has Lindengrove New Berlin been fined?
Yes. CMS lists 3 penalties totaling $100,006 in the last three years.
What is the phone number of Lindengrove New Berlin?
(262) 796-3660. The facility is located at 13755 W Fieldpointe DR, New Berlin, WI 53151.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.