Pocahontas Center
Nursing Home · Marlinton, WV
CMS certification number515183
Contact & location
5 Everett Tibbs RoadMarlinton, WV 24954
Pocahontas County
- Phone
- (304) 799-7375
- ZIP code
- 24954 – all care providers
Facility details
- Certified beds
- 68
- Residents per day
- 61.3 (90% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Stillwell Road Operations LLC
- Chain
- Genesis Healthcare (184 facilities, avg 2.4★)
- Medicare certified since
- February 1, 2003
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.00 (state 3.66 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 0.82 (state 0.90 · U.S. 0.86)
- Nurse aides
- 1.70 (state 2.04 · U.S. 2.32)
- Weekend total
- 2.58 (state 3.17 · U.S. 3.42)
- Nursing staff turnover
- 63.8 (state 44.1 · U.S. 45.8)%
- RN turnover
- 88.9 (state 42.3 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- November 5, 2025
- Health deficiencies (last cycle)
- 21.0 (state 11.6 · U.S. 9.3)
- From complaints
- 6
- Citations on record (3 years)
- 55 health · 12 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-02 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2025-12-17 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. F0807 · Nutrition and Dietary Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-01-13 |
| 2025-11-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2025-12-13 |
| 2025-11-05 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | The resident has the right to receive notices in a format and a language he or she understands. F0574 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2025-11-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-13 |
| 2024-08-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
K Immediate jeopardy to resident health or safety |
Corrected 2024-09-05 |
| 2024-08-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-05 |
| 2024-08-01 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-09-05 |
| 2023-08-30 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-08-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-08-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-02-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-17 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $193,892 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-05 | Fine | $9,113 |
| 2025-11-05 | Fine | $8,281 |
| 2024-08-01 | Fine | $176,498 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Genesis WV Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Fc-Gen Operations Investment LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations I LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations II LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Operations LLC (organization) | 5%+ Indirect Ownership Interest | |
| GHC Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Sun Healthcare Group INC (organization) | 5%+ Indirect Ownership Interest | |
| Whitman, Arnold (individual) | 5%+ Indirect Ownership Interest | |
| Faulkiner, Kelby (individual) | Administrator · NOT APPLICABLE | |
| Genesis Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| Larson, Anthony (individual) | Administrator · NOT APPLICABLE | |
| Morris, Diane (individual) | Administrator · NOT APPLICABLE | |
| Berg, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Bridgeford, Laura (individual) | Corporate Officer · NOT APPLICABLE | |
| Mendelson, Avi (individual) | Corporate Officer · NOT APPLICABLE | |
| Morris, Diane (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Faulkiner, Kelby (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Larson, Anthony (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morris, Diane (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Pocahontas Center?
Pocahontas Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.
How many beds does Pocahontas Center have?
It has 68 certified beds and cares for about 61 residents per day.
Has Pocahontas Center been fined?
Yes. CMS lists 3 penalties totaling $193,892 in the last three years.
Who owns Pocahontas Center?
It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Pocahontas Center?
(304) 799-7375. The facility is located at 5 Everett Tibbs Road, Marlinton, WV 24954.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.