Willow Tree Healthcare Center
Nursing Home · Charles Town, WV
CMS certification number515156
Contact & location
1263 South George StreetCharles Town, WV 25414
Jefferson County
- Phone
- (304) 725-6575
- ZIP code
- 25414 – all care providers
Facility details
- Certified beds
- 104
- Residents per day
- 101.2 (97% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Blue Ridge Nursing LLC
- Chain
- Communicare Health (110 facilities, avg 3.2★)
- Medicare certified since
- October 10, 1997
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.63 (state 3.66 · U.S. 3.86)
- Registered nurses (RN)
- 0.63 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 1.11 (state 0.90 · U.S. 0.86)
- Nurse aides
- 1.90 (state 2.04 · U.S. 2.32)
- Weekend total
- 3.12 (state 3.17 · U.S. 3.42)
- Nursing staff turnover
- 39.6 (state 44.1 · U.S. 45.8)%
- RN turnover
- 40.0 (state 42.3 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 24, 2025
- Health deficiencies (last cycle)
- 12.0 (state 11.6 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 54 health · 14 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-10-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-10-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-10-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-07-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-05-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-07 |
| 2024-07-25 | Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-23 |
| 2024-07-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-23 |
| 2024-05-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-03-28 |
| 2024-05-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-28 |
| 2024-05-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-01-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-19 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-19 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2023-09-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-20 |
| 2023-09-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-20 |
| 2023-09-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-20 |
| 2023-09-20 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-20 |
| 2023-05-03 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Put firmly secured handrails on each side of hallways. F0924 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-03 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2022-03-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
| 2022-03-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
| 2022-03-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
| 2022-03-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
| 2022-03-02 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
| 2022-03-02 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
| 2022-03-02 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
| 2022-03-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-03-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,018 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-22 | Fine | $8,018 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Datta, Vasant (individual) | Administrator · NOT APPLICABLE | |
| Helman, Jacob (individual) | Administrator · NOT APPLICABLE | |
| So George MGT, LLC (organization) | Administrator · NOT APPLICABLE | |
| Wo Holdings LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| C.R. Stoltz Family Investment Company INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| C.R. Stoltz Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Health Care Holdings, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| I. Rosedale Family Investment Company INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| I. Rosedale Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| R.S. Wilheim Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ronald S Wilheim 2012 Spousal Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Rosedale Family Investment Company, INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| RRW, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| S.L. Rosedale Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Odenthal, Richard (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Wilheim, Ronald (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Stoltz, Charles (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Datta, Vasant (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Groves, Donna (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Helman, Jacob (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Romeo, Dominic (individual) | Operational/managerial Control · NOT APPLICABLE | |
| So George MGT, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Stoltz, Charles (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Tree Healthcare Center?
Willow Tree Healthcare Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.
How many beds does Willow Tree Healthcare Center have?
It has 104 certified beds and cares for about 101 residents per day.
Has Willow Tree Healthcare Center been fined?
Yes. CMS lists 1 penalty totaling $8,018 in the last three years.
Who owns Willow Tree Healthcare Center?
It is part of Communicare Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Tree Healthcare Center?
(304) 725-6575. The facility is located at 1263 South George Street, Charles Town, WV 25414.
Other nursing homes in Charles Town
-
Shenandoah Center
Nursing Home · Charles Town, WV · 78 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.