Hillcrest Healthcare Center

Nursing Home · Danville, WV

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number515117

Contact & location

462 Kenmore Drive
Danville, WV 25053
Boone County
Phone
(304) 369-0986
ZIP code
25053 – all care providers

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Facility details

Certified beds
90
Residents per day
88.1 (98% occupied)
Ownership
For profit - Limited Liability company
Legal name
Kenmore Leasing Co., LLC
Chain
Communicare Health (110 facilities, avg 3.2★)
Medicare certified since
July 1, 1992
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.6
Quality measures★★★★★ 3/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.15 (state 3.66 · U.S. 3.86)
Registered nurses (RN)
0.65 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.82 (state 0.90 · U.S. 0.86)
Nurse aides
1.67 (state 2.04 · U.S. 2.32)
Weekend total
2.64 (state 3.17 · U.S. 3.42)
Nursing staff turnover
25.7 (state 44.1 · U.S. 45.8)%
RN turnover
15.4 (state 42.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 25, 2026
Health deficiencies (last cycle)
6.0 (state 11.6 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
24 health · 7 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-25 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-25 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-25 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-25 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2025-05-08 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-02-16
2025-05-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-10-02
2025-05-08 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2025-05-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2025-05-08 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2025-05-08 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2025-05-08 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2025-05-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2025-05-08 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2023-12-19 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-09
2023-04-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-18
2023-04-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-18
2023-04-26 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-18
2023-04-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-18
2023-04-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-18
2023-04-26 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-18
2023-04-26 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-18
2023-04-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $25,623 in fines.

DateTypeAmount
2025-05-08Fine$17,345
2025-05-08Fine$8,278

Ownership & management

NameRoleSince
WV Amfm Op Co., LLC (organization)5%+ Direct Ownership Interest · 100%
Kenmore MGT Co., LLC (organization)Administrator · NOT APPLICABLE
Knapp, Richard (individual)Administrator · NOT APPLICABLE
Smith, Jeffrey (individual)Administrator · NOT APPLICABLE
Romeo, Dominic (individual)Corporate Officer · NOT APPLICABLE
Stoltz, Charles (individual)Corporate Officer · NOT APPLICABLE
Wilheim, Ronald (individual)Corporate Officer · NOT APPLICABLE
C.R. Stoltz Irrevocable Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
R.S. Wilheim Irrevocable Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
S.L. Rosedale Irrevocable Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
Odenthal, Richard (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Groves, Donna (individual)Operational/managerial Control · NOT APPLICABLE
Kenmore MGT Co., LLC (organization)Operational/managerial Control · NOT APPLICABLE
Knapp, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Romeo, Dominic (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hillcrest Healthcare Center?

Hillcrest Healthcare Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.

How many beds does Hillcrest Healthcare Center have?

It has 90 certified beds and cares for about 88 residents per day.

Has Hillcrest Healthcare Center been fined?

Yes. CMS lists 2 penalties totaling $25,623 in the last three years.

Who owns Hillcrest Healthcare Center?

It is part of Communicare Health and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hillcrest Healthcare Center?

(304) 369-0986. The facility is located at 462 Kenmore Drive, Danville, WV 25053.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.