Heron's Key
Nursing Home · Gig Harbor, WA
CMS certification number505531
Contact & location
4340 Borgen Blvd NWGig Harbor, WA 98332
Pierce County
- Phone
- (253) 313-0800
- ZIP code
- 98332 – all care providers
Facility details
- Certified beds
- 30
- Residents per day
- 16.1 (54% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Herons Key
- Medicare certified since
- January 31, 2018
- Participates in
- Medicare
- Continuing care
- Part of a continuing care retirement community
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.75 (state 4.37 · U.S. 3.86)
- Registered nurses (RN)
- 1.70 (state 0.94 · U.S. 0.69)
- Licensed practical nurses
- 0.70 (state 0.77 · U.S. 0.86)
- Nurse aides
- 3.35 (state 2.66 · U.S. 2.32)
- Weekend total
- 5.36 (state 3.81 · U.S. 3.42)
- Nursing staff turnover
- 29.6 (state 45.1 · U.S. 45.8)%
- RN turnover
- 44.4 (state 45.4 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 13, 2026
- Health deficiencies (last cycle)
- 3.0 (state 16.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 19 health · 18 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-13 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-26 |
| 2026-02-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-26 |
| 2026-02-13 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-26 |
| 2024-11-15 | Give residents a notice of rights, rules, services and charges. F0572 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. F0559 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-11-15 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-12-27 |
| 2024-01-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-01 |
| 2024-01-08 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-01 |
| 2024-01-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-01 |
| 2023-08-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-09-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $15,015 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-08-31 | Fine | $15,015 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Herons Key (organization) | 5%+ Direct Ownership Interest · 100% | |
| Kilcup, Leroy (individual) | Corporate Director · NOT APPLICABLE | |
| King, Gary (individual) | Corporate Director · NOT APPLICABLE | |
| Schneider, Daphne (individual) | Corporate Director · NOT APPLICABLE | |
| Vanhorn, Danna (individual) | Corporate Director · NOT APPLICABLE | |
| Antonucci, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Chambard, Allan (individual) | Corporate Officer · NOT APPLICABLE | |
| Wallin, Kay (individual) | Corporate Officer · NOT APPLICABLE | |
| Emerald Communities (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Antonucci, James (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Ashley, Johnathan (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heron's Key?
Heron's Key has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Washington.
How many beds does Heron's Key have?
It has 30 certified beds and cares for about 16 residents per day.
Has Heron's Key been fined?
Yes. CMS lists 1 penalty totaling $15,015 in the last three years.
What is the phone number of Heron's Key?
(253) 313-0800. The facility is located at 4340 Borgen Blvd NW, Gig Harbor, WA 98332.
Other nursing homes in Gig Harbor
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Cottesmore of Life Care
Nursing Home · Gig Harbor, WA · 108 beds
★★★★ -
Gig Harbor Health and Rehabilitation
Nursing Home · Gig Harbor, WA · 120 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.