Washington State Walla Walla Veterans Home

Nursing Home · Walla Walla, WA

CMS overall rating 4/5 Government - State

CMS certification number505530

Contact & location

92 Wainwright Drive
Walla Walla, WA 99362
Walla Walla County
Phone
(509) 394-6800
ZIP code
99362 – all care providers

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Facility details

Certified beds
80
Residents per day
77.4 (97% occupied)
Ownership
Government - State
Medicare certified since
March 5, 2018
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 4.0
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.41 (state 4.37 · U.S. 3.86)
Registered nurses (RN)
1.69 (state 0.94 · U.S. 0.69)
Licensed practical nurses
0.03 (state 0.77 · U.S. 0.86)
Nurse aides
4.69 (state 2.66 · U.S. 2.32)
Weekend total
5.75 (state 3.81 · U.S. 3.42)
Nursing staff turnover
22.8 (state 45.1 · U.S. 45.8)%
RN turnover
26.5 (state 45.4 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 27, 2026
Health deficiencies (last cycle)
14.0 (state 16.1 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
27 health · 30 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-24
2026-04-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-14 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-02-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-04-03
2026-02-27 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-03
2026-02-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-03
2026-02-27 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-03
2026-02-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-03
2026-02-27 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-03
2026-02-27 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-03
2026-02-27 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-03
2025-12-04 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-05
2025-11-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-03
2024-12-16 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-12-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-24
2024-11-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-20
2024-09-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-03-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-05
2023-11-17 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $10,358 in fines.

DateTypeAmount
2026-02-27Fine$10,358

Ownership & management

NameRoleSince
Washington State Department of Vete (organization)5%+ Direct Ownership Interest · 100%
Gomez Bautista, Jose (individual)Administrator · NOT APPLICABLE
Leno, Lonna (individual)Administrator · NOT APPLICABLE
Gilbert, Solomon (individual)Managing Control - Governing Body · NOT APPLICABLE
Murray, Daniel (individual)Managing Control - Governing Body · NOT APPLICABLE
Puente, David (individual)Managing Control - Governing Body · NOT APPLICABLE
Westhoff, Terrance (individual)Managing Control - Governing Body · NOT APPLICABLE
Gomez Bautista, Jose (individual)Operational/managerial Control · NOT APPLICABLE
Leno, Lonna (individual)Operational/managerial Control · NOT APPLICABLE
Puente, David (individual)Operational/managerial Control · NOT APPLICABLE
Washington State Department of Vete (organization)Operational/managerial Control · NOT APPLICABLE
Westhoff, Terrance (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Washington State Walla Walla Veterans Home?

Washington State Walla Walla Veterans Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Washington.

How many beds does Washington State Walla Walla Veterans Home have?

It has 80 certified beds and cares for about 77 residents per day.

Has Washington State Walla Walla Veterans Home been fined?

Yes. CMS lists 1 penalty totaling $10,358 in the last three years.

What is the phone number of Washington State Walla Walla Veterans Home?

(509) 394-6800. The facility is located at 92 Wainwright Drive, Walla Walla, WA 99362.

Other nursing homes in Walla Walla

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.