Life Care Center of South Hill
Nursing Home · Puyallup, WA
CMS certification number505526
Contact & location
2508 7TH ST SoutheastPuyallup, WA 98374
Pierce County
- Phone
- (253) 661-5948
- ZIP code
- 98374 – all care providers
Facility details
- Certified beds
- 100
- Residents per day
- 97.6 (98% occupied)
- Ownership
- For profit - Corporation
- Legal name
- South Hill Operations LLC
- Chain
- Life Care Centers of America (194 facilities, avg 3.4★)
- Medicare certified since
- June 24, 2015
- Participates in
- Medicare
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.80 (state 4.37 · U.S. 3.86)
- Registered nurses (RN)
- 1.16 (state 0.94 · U.S. 0.69)
- Licensed practical nurses
- 1.30 (state 0.77 · U.S. 0.86)
- Nurse aides
- 2.34 (state 2.66 · U.S. 2.32)
- Weekend total
- 3.94 (state 3.81 · U.S. 3.42)
- Nursing staff turnover
- 40.2 (state 45.1 · U.S. 45.8)%
- RN turnover
- 30.8 (state 45.4 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- November 21, 2025
- Health deficiencies (last cycle)
- 7.0 (state 16.1 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 29 health · 19 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-22 |
| 2025-11-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-22 |
| 2025-11-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-22 |
| 2025-11-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-22 |
| 2025-11-21 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-22 |
| 2025-11-21 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-22 |
| 2025-11-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-22 |
| 2025-11-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-08 |
| 2024-10-31 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-10-25 |
| 2024-10-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-12-06 |
| 2024-10-31 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-12-06 |
| 2024-09-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-15 |
| 2024-09-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-15 |
| 2024-09-16 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-15 |
| 2024-09-16 | Plan the resident's discharge to meet the resident's goals and needs. F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-15 |
| 2023-10-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-27 |
| 2023-10-12 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $17,388 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-13 | Fine | $17,388 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Life Care Centers of America, INC. (organization) | Administrator · NOT APPLICABLE | |
| Medina, Alexander (individual) | Administrator · NOT APPLICABLE | |
| Preston, Forrest (individual) | Administrator · NOT APPLICABLE | |
| Schmitz, Bradley (individual) | Administrator · NOT APPLICABLE | |
| Cross, Cindy (individual) | Corporate Officer · NOT APPLICABLE | |
| Henry, Terry (individual) | Corporate Officer · NOT APPLICABLE | |
| Lay, Lisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Swanker, Richard (individual) | Corporate Officer · NOT APPLICABLE | |
| Thurmond, Joan (individual) | Corporate Officer · NOT APPLICABLE | |
| Developers Investment Company INC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Preston, Forrest (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Butner, Nancy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Medina, Alexander (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Suwaneh, Alhaji (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Butner, Nancy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Developers Investment Company INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Fletcher, Todd (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Medina, Alexander (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Preston, Aubrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schmitz, Bradley (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Suwaneh, Alhaji (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ziegler, James (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Life Care Center of South Hill?
Life Care Center of South Hill has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Washington.
How many beds does Life Care Center of South Hill have?
It has 100 certified beds and cares for about 98 residents per day.
Has Life Care Center of South Hill been fined?
Yes. CMS lists 1 penalty totaling $17,388 in the last three years.
Who owns Life Care Center of South Hill?
It is part of Life Care Centers of America and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Life Care Center of South Hill?
(253) 661-5948. The facility is located at 2508 7TH ST Southeast, Puyallup, WA 98374.
Other nursing homes in Puyallup
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.